Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Great Support. He has answered all my questions and addressed me very politely. I highly recommend him.
Date of experience: August 6, 2017
Got some problem with invalid project charge issue. Everything was sorted out very fast. Money refunded instantly.
Date of experience: August 6, 2017
Stephanie M. Is really helpful and resolved the issues easily I had. Thank you so much for your kindness.
Date of experience: August 4, 2017
Good experience with freelancer.com. High; y recommended every one who is looking to get an online career
Date of experience: August 3, 2017
Sandra was a great help! Keep it up... Thanks for the assistance. Hope to get authentic projects going further.
Date of experience: August 3, 2017
I am getting projects from freelancer since 2009, it's one of the best Marketplace ever as per my experience.
Date of experience: August 3, 2017
Sandra was very helpful: she quickly understood my issue and provided a clear, timely solution that resolved the problem. Great help!
Date of experience: August 3, 2017
Antoinette was very helpful. She did resolved my issues efficiently. I thank you for her prompt action.
Date of experience: August 2, 2017
Freelancer it's an excellent platform; my experience using this is very positive. They Provide timely and effective assistance
Date of experience: August 1, 2017
Charlotte B is professional. He helped me to solve my problem. Good client support. Thank you so much for your cooperation.
Date of experience: August 1, 2017
The attendant was very attentive, I really liked his service. Congratulations. Helped me solve my problem
Date of experience: April 29, 2021
Florence helped me resolve an issue with linking my Facebook account. Very quick, clear and friendly!
Date of experience: July 31, 2017
It was good experience. They solved my query and I am damn sure that Freelancer will be a long lasting platform.
Date of experience: October 12, 2019
Kelly was prompt in her responses, polite, and very knowledgeable about the issue. Thank you!
Date of experience: May 11, 2023
Talked to Jessica B today who was very kind and helpful in resolving my concern. She contacted me promptly which I also appreciate.
Date of experience: October 16, 2019
Very excellent location Thanks to all the team for helping me so quickly
Date of experience: May 11, 2023
Working at Freelancer as a designer has given me many possibilities worldwide. Also the customer service is very good and personalized.
Date of experience: November 25, 2021
By understanding my situation, you have done a great job
Date of experience: April 20, 2023
Very prompt response. Knowledgeable information. Polite and courteous. Super thanks/
Date of experience: April 20, 2023
Really simple, fast and clear assistance. Help clarify issue with importance. Thanks Judith J. You are most helpful
Date of experience: August 1, 2019
Overall the response was satisfactory. However, some improvement is required in terms of dealing quickly with requests
Date of experience: April 19, 2022
Kelvin from Support helped me solve one issue concerning card authentication. He was very polite and efficient.
Date of experience: March 29, 2021
Great customer service by Mr. Jade
He is helpful and will never leave you without solving your issue
Date of experience: February 2, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).