Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Kevin R. Give me an excellent service. Carefully understand my issue and take action immediately.
Date of experience: June 24, 2023
Fast chat time response - my issue was quickly understood and resolved within minutes by way of a credit.
Date of experience: August 9, 2017
Excellent support, better project received. Everything seems fine. Thanks Freelancer for this opportunity.
Date of experience: August 8, 2017
As always, Freelancer.com's support team is on their toes and provides resolution on-time, keep up the good work!
Date of experience: December 29, 2021
It was satisfactory and all my concerns were met with great detail
Date of experience: June 28, 2023
I was never too much delayed to hear back from them. They were helpful in their way. After all good experience.
Date of experience: June 22, 2021
She was an excellent agent helped me so much I am happy about that
Date of experience: June 24, 2023
I had an issue with the payment method and she helped me in less than min that what should all support agents do
Date of experience: June 18, 2021
I work on a few sites, of which my freelancer seems to be the most professional website. Because they value freelancers and clients equally.
Date of experience: June 19, 2021
I am very happy with the overall communication. They are responsive and resolved my query instantly.
Date of experience: December 17, 2022
My meeting with the freelancer agent was insightful and good
Date of experience: May 16, 2023
Prompt response, great experience to deal with the support team, they are really helpful and give kind feedback.
Date of experience: April 30, 2021
It was really very wonderful to speak with Chelsea.
Date of experience: May 16, 2023
It was quite nice. Dana O gave me an excellent attention and understood the problem. Outstanding experience!
Date of experience: August 22, 2017
Excellent support, quick and precise. Will contact again if I have more questions.
Date of experience: May 12, 2023
Assistance was very nice and professional. She gave satisfactory answers of all my questions as well.
Date of experience: November 9, 2022
Good service and friendly, just took too long to respond
From there on but everything was fine, help me with my doubts
Date of experience: August 17, 2017
It was Simply superb, I got my refund within 20 minutes.
Date of experience: April 21, 2023
Hello, I was a bit confused on how to change milestones and Maine really helped me out.
Date of experience: April 18, 2023
The support guys is great and clarify every question answer.
Date of experience: March 28, 2023
Chelsea's interaction with me for the Verified freelancer program was really appreciable.
Date of experience: April 1, 2023
Everything good.
Just don't understand why i need to write more than 100 characters in this review. "everything good" should be enough.
Date of experience: May 8, 2019
They have good respond for my comments, its nice and keep that works
Date of experience: March 27, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).