Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I have added deposit through paytm but it got stuck. Then freelancer support team helped me unstuck the amount
Date of experience: October 20, 2022
Really good agent, she solved my problem in short time
Thanks a lot
Date of experience: July 14, 2023
Freelancer is a great site, consumers have rated this over 4 stars which means they are satisfied on the customer service
Date of experience: February 12, 2021
Very helpful in upgrading my membership which was not happening since long. Thanks much for your help.
Date of experience: January 8, 2018
Janine P. Was fast in replying and shared all the possible solutions from which i could pick whichever suited me best.
Date of experience: November 14, 2019
Thank u for refunding me. Please fix your cancel subscription button so this inconvenience doesn't happen to others.
Date of experience: September 30, 2022
Michelle A was very patient and provided me with all the details that I need to aware of on freelancer.
Date of experience: September 14, 2019
Freelancer's staff works responsibly, coordinating with active users optimally, but the downside is that withdrawals are quite slow.
Date of experience: May 13, 2021
I made a payment using paytm and the money got debited from my account but has not credited to freelancer.
Date of experience: December 6, 2021
Charlotte is extremely helpful. She was very patient and really concerned about my interaction. Give that girl a raise!
Date of experience: December 28, 2017
Main M. Is excellent at guiding me to overcome my problems. Good job!
Date of experience: July 12, 2023
Solved my problem in less then a min. Thank u so much bro appreciate it
Date of experience: July 11, 2023
The verification team was really helpful and professional.
Date of experience: July 11, 2023
Assist me well with my queries, all though not sure how it will be fixed. Please Freelancer fix this soon as possible. Thank you
Date of experience: June 3, 2019
Was a very easy and calm conversation. It made the interview flow well
Date of experience: May 19, 2023
Macy M solved my query fast and politely. Thank You
Date of experience: May 28, 2023
Answered all of my questions and provided outstanding service! I would highly recommend speaking with Eric if you have any problems
Date of experience: February 26, 2019
Its so great freelancer having live support and contacting fast as possible, awesome work. Thank you Very much
Date of experience: January 23, 2018
Charlotte is really helpful and effective. With the good service, I am willing to continue my membership.
Date of experience: January 19, 2018
Customer support helped me resolve a milestone-release issue I had. They were swift with their response.
Date of experience: April 22, 2022
Thank you to all the technical friends who informed me.
Date of experience: January 9, 2023
It was smooth and really quick. Great work by the freelancer team! Hope to see some benefits of getting verified soon.
Date of experience: November 9, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).