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Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The live chat agent Antoinette. B give clear instruction, very helpful, good manner and friendly. Thank you
Date of experience: May 27, 2018
My problem was solved within 5 mins by the support. I am really impressed and appreciate their service.
Date of experience: May 28, 2018
I am really pleased to meet with Josie G. His advice and support is appreciated. Thanks freelancer team
Date of experience: May 27, 2018
Great experience.
Was served well.
I got help and my issues were resolved
Date of experience: April 9, 2023
I have a question, Kimberly R. Help me, it's all okay.
I'm glad that everything turned out, thanks to the support team.
Date of experience: May 21, 2018
They helped me and solved the problem in a few days!
Date of experience: March 22, 2023
She was very helpful and guided me all through the way tell my problem been solved
Date of experience: March 22, 2023
Communication was swift and very clear with extra informational sources that were related to the case.
Date of experience: January 31, 2022
It's awesome, I loved it. He answered my all questions. Thanks!
Date of experience: September 26, 2023
I found Jethro really helpful and patient. He helped me sign up for the Verified Freelancer program
Date of experience: August 2, 2023
Excellent service experience, very patient, polite and professional.
Date of experience: August 1, 2023
Amazing platform to make some extra bucks and test your skills with global experts from different fields.
Date of experience: July 22, 2022
She is very attentive and precise with her question.
Date of experience: January 22, 2023
Macy M solved very quickly to delete my account. Thanks
Date of experience: July 31, 2023
I had an issue related to payment and Macy M. Resolved it fantastically.
Date of experience: July 31, 2023
Its been very professional and excellent communication with the staff.
Date of experience: August 3, 2023
I was really satisfied by the support and expertise of your agent Barry N. It took him 3 minutes to resolve my issue.
Thank you!
Date of experience: May 29, 2018
Had an excellent support from Stephanie M. She was friendly and direct took care of the matter discussed. Thank you very much!
Date of experience: May 25, 2018
He did what i want very happy with the service keep it up
Date of experience: August 2, 2023
Was an easy experience to get assistance on several queries. Provided practical solutions. Many thanks for the help.
Date of experience: September 21, 2022
Betty assisted me today in authenticating my account. She understood the issue and quickly resolved it.
Date of experience: November 25, 2018
Bailey help me resolve my issue I had with membership plan! She was very good in her response and supportive as well.
Date of experience: November 20, 2018
It was a great experience, well detailed discussion and glad to ans each
Date of experience: July 30, 2023
Problem solvent, efficient service and quick answers regarding my request. Thanks a lot for everything
Date of experience: November 8, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
