Freelancer has a rating of 4.7 stars from 18,504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Had a really nice experience today chatting with Ashton D, very helpful he was able to reply all my questions
Date of experience: May 4, 2020
Great experiences with Working freelancer.com. I everyone to recommend work freelancer.
Date of experience: June 14, 2023
The assistance I received was good and precise. Thanks!
Date of experience: May 11, 2023
The discussion was very clear & questions were good to get verified.
Thanks
Date of experience: May 8, 2023
Kelly helped me very quick and it worked. All good
Date of experience: May 8, 2023
It was great talking to Chelsea. She talked perfectly and explain everything. Best communication skills.
Date of experience: October 5, 2021
I am really satisfied with the customer service and my suggestion is that try to respond within couple of hours it will be more beneficial :)
Date of experience: October 6, 2022
5 stars kelly V. i am naming my daughter after you in the future
Date of experience: April 14, 2023
I got in contact with Byron C. And he/she helped me very much, thank you for have such a great people like him/her.
Date of experience: April 22, 2021
Freelancer support team is very fast. They provide me solution only in 2 hrs for my concern.
Thanks
Date of experience: August 31, 2021
Quickly and clearly explained the procedure for reopening an account, provided links to filling out forms
Date of experience: December 5, 2022
Maine help me through the whole process. Great customer service.
Date of experience: March 31, 2023
Chris. Y properly guide me for payment verification method.
Date of experience: September 28, 2023
Easy and well guided verification process. Great support
Date of experience: September 25, 2023
Today I had a very nice meeting with Chelsea regarding the verified program. Great experience so far!
Date of experience: December 4, 2022
I cancelled my membership and you were helpful to cancel the charge.
Date of experience: March 14, 2023
Excellent attention and predisposition for the interview despite my difficulty in English, everything went wonderfully.
Date of experience: August 11, 2022
No need for further explanation, just do it is that enough?
Date of experience: September 18, 2023
This customer service explained several things, so I signed up.
Date of experience: March 15, 2023
Great Experience! Very helpful and give time to me until my problem solve.
Date of experience: August 30, 2023
Has lots of patience. He answered all my queries. Also offered me 1 week time to clear the dues and 5000 credits.
Date of experience: February 21, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).