Freelancer has a rating of 4.7 stars from 18,503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It was a lovely experience speaking with Barry. He explained all the processes and guidelines to me. Appreciate your help!
Date of experience: November 3, 2020
It was really great. The verification program has increased my hope and dreams.
Date of experience: February 23, 2023
He is fantastic and have good understanding skills
Date of experience: June 24, 2023
Till now I am getting a good experience with freelancer and team
Date of experience: June 20, 2023
It was really nice about getting proper information along with valuable guidelines throughout this conversation as per my queries asked.
Date of experience: March 27, 2021
Chelsea was really nice and polite during our conversation. She explained things very well.
Date of experience: April 20, 2023
This customer support person known as Avery V was really very helpful. Thank you so much for solving my issue.
Date of experience: April 26, 2021
Excellent support, with simple and easy user interface
Date of experience: April 17, 2023
Well, the rep was supportive. Although my issue doesn't solved yet. But he tried to help me.
Date of experience: April 16, 2023
Good experience very professional approach with direct questions great communication overall.
Date of experience: April 19, 2023
Javier was very helpful with my inquiry. Thanks so much for your assistance.
Date of experience: April 4, 2023
She did her job explaining to me what the program is
Date of experience: March 15, 2023
Helped me with ease to solve my issue. Addressed it without fuss.
Date of experience: March 14, 2023
She was very kind and indicated the possible solutions.
Date of experience: September 15, 2023
Yes once the problem was found then Freelancer resolved it. Thank you
Date of experience: March 7, 2023
It was great experience with Russell V in my interview.
Date of experience: September 8, 2023
Kevin is such a nice and professional assistant he guided me so wonderfully.
Date of experience: March 3, 2023
Very supportive and nice person in freelancer team
Date of experience: September 6, 2023
Needed to change a review - done and dusted very quickly.
Date of experience: September 3, 2023
It is easy to resolve anything here.
Thanks so much Allie A.
Date of experience: September 2, 2023
I had a problem with releasing of one milestone. Freelancer Support gives me very good advice. Thanks
Date of experience: September 4, 2021
It was really helpful to me. Good communication and give important of my problem.
Date of experience: September 2, 2023
Helpful and patient agent.
Replies professionally.
Date of experience: September 2, 2023
I have raised a support query in the platform and it has been solved very fast by chelsea.
Date of experience: September 5, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).