Freelancer has a rating of 4.7 stars from 18,502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
The chat took a little while and I wasn't sure if the assistant was still there but my issue was resolved
Date of experience: August 3, 2017
It's an excellent service that helped me a lot by Emeline, I am very happy to deal with this excellent service
Date of experience: September 9, 2020
Had a problem related to a contest where she had been selected as winner, but could not upload the final files
Date of experience: August 18, 2017
Happy for all the details. She helped me on each issue i had. So thanks alot for helping me. Highly Appreciated.
Date of experience: August 29, 2017
Aleck M. Was very kind, understanding, and remorseful about my situation and went the extra mile to get my case addressed.
Date of experience: October 22, 2018
The prerequisites are too demanding. No real opportunities for newbies who don't pay... I don't like the way this platform works.
Date of experience: July 26, 2020
Kayla B. Helped me a lot in escalating the issue and did her best in her capacity to address my concern
Date of experience: November 19, 2018
I'd like to thank Bettina for once again finding me the correct freelancer. This recuiter is the best one on Freelancer
Date of experience: October 12, 2017
Today i connected with Kyla B for the question about my profile she nicely solved it. Thank you again Kyla B
Date of experience: November 15, 2017
Very helpful throughout the discussion and helped me alot in many cases and solve my all problems. Very appreciated.
Thank you
Date of experience: December 1, 2017
Antionette gave me all the answers to all my questions and they were several so I'm grateful and happy with her.
Date of experience: November 23, 2017
Kayla B. Has all the technical skills to cater all the problems of mine and other freelancers like me on Freelancer.com
Date of experience: November 21, 2017
Super helpful. The costumer service employee was extremely nice and professional. Solved all my problems, explained everything and was very patient.
Date of experience: January 12, 2022
Very politeful support with quick response
Resolved my issues on time and I am really satisfied with effort and sincerity.
Thanks
Date of experience: May 26, 2019
Kayla. Very good supporter, explained very clear... got instant help from her.
I am new to freelance. I love this site..
Date of experience: January 2, 2018
He was nice and patients, giving good answers of all my questions. So, 5stars. For him and for the site freelancer.com
Date of experience: January 21, 2018
I come to Eula regarding my concern. I found that she is responsive and give me useful suggestion. Thanks Eula :)
Date of experience: June 7, 2019
The contact with Brenda was kind and explicite, it gave me a clear answer about the issue I was facing. Perfect!
Date of experience: March 8, 2018
I talked with Janika about my issue. She solved it in 5 min perfectly. I am very happy with her assistance.
Date of experience: March 14, 2020
Kayla B. Helped me a lot.
She was responsive and quick to act. It was a simple procedure dealing with her.
Date of experience: April 11, 2018
Very Professional and Very fast replaying... and really helpful Saved the day... with my Freelancer Account... her name is Kayla B.
Date of experience: June 6, 2018
She helped me explaining me a field that i haven't considered.
Really thanks also 'cause she understand my bad english ahahah
Date of experience: November 20, 2018
I have enjoyed working with 24task freelancer. Its a true and legit company. The company have been my source of income
Tip for consumers:
Releasing the payment fast
Products used:
Writing articles
Date of experience: October 6, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).