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Freelancer has a rating of 4.7 stars from 18,496 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I am really happy to be part of Huge platform where you have chance to get New Projects, get to know awesome community & launch your business
Date of experience: August 4, 2017
After using freelancer.com my business skyrocketed!
Keep up the excellent work. Freelancer.com is awesome!
Date of experience: August 3, 2017
Fast understanding quick processing very fast reply too good :)) beyond excellent assistance extreme helpfull
Date of experience: May 12, 2019
Tayla B was very helpful in helping me out on a review where i had skipped a field. She fixed in no time. Very helpful and pleasant service.
Date of experience: November 13, 2017
It was great, macall doing great job to assist me with the service. I hope the service will improve my profile and make me more stand out!. Thanks
Date of experience: November 15, 2021
I really have very good experience of support and support agent name was Kayla B. I will like to discuss all my problems with Kayla B in future.
Date of experience: April 10, 2018
Mishelle went as far as messaging a client to resolve my issue, when my contact had been broken. I am glad to have my problem resolved by her!
Date of experience: September 28, 2019
Erwind C is really helpful to me. He give me an advice, solution and information that I need about employer who is trying to scam me...
Thank you
Date of experience: August 19, 2018
A very good user! A++++. She solve my problem, very very useful. Thank you so much Kayla, hope to see you again. The best user I ever met.
Date of experience: August 28, 2018
Experienced a fast and polite support!
Totally satisfied.
Thanks Freelancer support team, specially Rhian.
Date of experience: October 12, 2019
Really been wonderful chat with Ms Sabrina G and much helpful for me, thanks a lot for your help and support team.
Date of experience: November 22, 2020
I decided to use freelancer for one project, during which went terribly the user was only able to complete one of the two tasks but insisted for the final milestone payout then got really annoyed he did not get the final payment.
I find the freelancers on the site are conners and beggers the task I gave was two very simple tasks all could be solved with CSS, not really worth the $30 work, many where asking for $50+ to do one line of CSS complaining that the work would be complex and hard, even though the solution was one line.
Freelancer them selves are theives, hidden fees everwhere, you award a freelancer for work, pay us. You release a milestone, pay us. You start challenge, pay us. You delete a project, pay us. all of this is without notice and automatic making you easily lose a lot of money on a single project.
Not worth a single penny and I can assure you after this I will never use my account again lets hope closing an account does not cost anything.
So if you are thinking of using freelancer my suggestion is DON'T you will not get the desired work, reliable freelancer at a cheap cost as promised, it will be undesireable incompleted work with an unreliable and untrustworthy freelancer and will cost you an arm and a leg.
Hope this helps you if you are thinking of using freelancer and it is not just me look at all the other one star reviews on here.
Date of experience: April 11, 2015
Thank you very much Benny
He does his work with precision
I've solved my problem
And talk to me very well
Date of experience: December 9, 2017
I have got a step by step explanation from Stephanie M, and finally every thing were good, He is good in helping
Date of experience: March 11, 2019
Macall he is very gental and understanding he help me in some issues with never boring realy hope all agents like him good treatment and experience
Date of experience: February 10, 2022
I have a problem with a freelancer, and Support Team, solve the problem in just 10 minutes. Freelancer Support Team Rocks!
Thanks to Josie G.
Date of experience: October 15, 2018
All I needed was a refund and Stanely quickly assisted me with my request. It was easy and he was really kind. Thank you.
Date of experience: April 28, 2019
Dana did very well job and resolved my issue in just minutes. It was very nice experience and very great support. Thanku soo much
Date of experience: August 2, 2017
I received the help of Kayla B to refund my deposit quickly. Really good experience. I will continue to use Freelancer in the future
Date of experience: December 7, 2018
Good Support for my issue. I am very happy. Thank you so much Kayla B. For your support. This is better experience for me.
Date of experience: October 28, 2018
Yes Joise have help me to solve this issues.
Really great. They have review my issues care fully and give me solution for it.
Date of experience: September 11, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hello, Chris. Lara here from Freelancer.com. I regret to learn that your first project on Freelancer.com did not succeed. Please note that there is no charge when you release a Milestone Payment. You may find the full list of fees and charges via this link: https://www.freelancer.com/feesandcharges/
I hope that you still give the site a chance. If you ever need assistance on your next project, do not hesitate to contact our Support Desk or send me an email at larao@freelancer.com. Take care!