Freelancer has a rating of 4.7 stars from 18,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Macall C is very great person. I am very impressed with him. He helped me so much. Thank you again so much
Tip for consumers:
I would recommend to you. It is very best service on the freelancer.com
Products used:
Verified freelancer plan
Date of experience: August 5, 2021
It was awesome with Kayla B.
She was helped me to refund a balance Mistaken by the project employer... thanks Kayla B.
Date of experience: June 28, 2018
Chelsea guided me well on how to to start. Aprreciated. I feel motivated and ready to work on freelancer as full time.
Date of experience: July 28, 2022
Fast response, but i have to wait for about 24hrs to 48 hours for the changing of Star ratings for my client.
Date of experience: August 26, 2018
My experience was very good. Kayla B was very forthcoming with her responses and clearly knew her way around the support process.
Date of experience: August 27, 2018
Good it was nice guidence and explanation on the product detail and the process is explained in good manner with regular followup
Date of experience: September 17, 2021
I face a problem in changing my currency from USD to EUR, so I asked her to change my payment currency and she helped me, she was very helpful and fantastic
Date of experience: April 3, 2018
Brain A. Was one of the best support in FREELANCER website really he is the best i have more than experience and was very miserable but he was the best thx very much for him and wish more good work
Date of experience: April 28, 2018
I have faced few issues and he helped me alot.He sent email on my behalf and he shared good ideas to solve issuel.
He deserve the best
Date of experience: August 26, 2017
Thanks for the help. Mark did great help to my request of refunding moeny from the account. He has done it with great paciency and good attitude.
Date of experience: September 22, 2017
Michelle A. Was dedicated to find a solution to my issue. I choosed wrongly more winners as needed and didnt know how to cancel it. Thanks again.
Date of experience: September 7, 2019
It was great experience to chat with Josie G.
Very responsive and help, would recommend,
Great job Josie G.
Date of experience: October 8, 2018
Hello,
Thanks for your help,
I really appreciate your work and support.
Thanks for helping again.
Have a nice day ahead!
Thanks & Regards.
Nilesh
Date of experience: August 12, 2019
I was very happy for how it was quick answers i have got from help desk support center.
It is very helpfull indeed.
Thanks
Saad
Date of experience: January 5, 2018
Kayla B. Your Response I loved that your quickness off response it's all great for me really much respect for you and much love :)
Date of experience: January 21, 2018
Thanks for doing that. I asked about problem for my account and immediately solved by mr. Oscare.
I appreciate that well
So thanks a lot
Date of experience: June 13, 2019
It a great man help me alot to resolve my query and he fully satisfied. And will perfecter to help. The guy guided my about my problem solutions
Date of experience: November 2, 2018
Great support chat with Sbhowmick
I recently initiated a chat, hoping to meet someone understanding to talk with about a challenge I was having regarding website and SEO...
Date of experience: February 23, 2018
Fast solution for problem with closing project, i think i have to place to many caraters in this box, i hope you can shorten this.
Date of experience: February 22, 2018
Needed help getting my deposit back. Kayla B was quick and helpful in solving my problem with getting back the funds to my credit card.
Date of experience: March 22, 2018
I am very impressed with the Kayla B professionalism. Kayla B was very kind and helpful.
Thank you Freelancer for providing this kind of agents!
Date of experience: August 3, 2018
Josie G provided me with the beggining of the help in the fight with non-paying boss. The question had been answered even before being asked.
Date of experience: July 18, 2018
Macall able to introduce new features of Freelancer to me with great ease and that feature will definitely will help me out with my future
Date of experience: November 19, 2021
Needed to update a feedback and even though I wasn't able to do it myself they were able to assist me and very quickly. Thanks
Date of experience: April 16, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).