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Freelancer has a rating of 4.7 stars from 18,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I really satisfied to freelancer's support^^
And thanks to Carmen A.
This is so helpfull and satisfied^^
Date of experience: March 2, 2019
The support team in www.freelancer.com was excellent and helped me in several times and quickly. Tanke you
Date of experience: February 8, 2018
Kayla b were very patient and friendly and give me very clear information and resolved my Doubts i am very grateful for the help
Date of experience: February 19, 2018
Thank you so much for clarify my doubts about the debit issues. I just want to glad Kayla B. For the assistance. Thank you.
Date of experience: September 18, 2018
I'm worrying any consequence happen if i cancel the project so i ask about the information. He just reply the answer what i requsted
Date of experience: March 11, 2018
Thanks Willard cipris for your valuable help really appreciate your response you done a good help bro
Date of experience: February 24, 2021
Hi all "Kayla B" has been of great help this morning, i was charged incorrect for a project and she was of great help
Date of experience: March 22, 2018
I connect chat with freelancer and freelancer support give me fast responce and action on my problem freelancer support is very Good
Thank you
Date of experience: October 10, 2020
Kayla B. Is a great support agent. It was a pleasure for me to received her service. Thanks to it, my problem is solved
Date of experience: July 11, 2018
She (Stephanie M) was forthcoming and really nice and handled my questions fast and profesiional.
Thank you.
Date of experience: July 31, 2018
Great experience *******@Adeline. He resolved my issue easily and took time to understand my issue. Nice job.
Date of experience: December 11, 2019
Thank you Marcela and her colleagues for extending their support to me on my issue. I'm very grateful to their valuable time and support.
Date of experience: January 12, 2019
Eula did a very good job. She did everything I needed her to do. I really appreciated it. You should give her a raise
Date of experience: July 16, 2019
It was my pleasure to have such a great successful conversation with freelancer.com customer support, Macall C. It was a great experience!
Thank you!
Date of experience: July 19, 2019
It was a very nice experience and Kayla B. Solved it very nicely
Thanks a lot for the support and i really appreciate the effort has taken by Kayla
Date of experience: March 12, 2018
They did all they can to help me. I wrote my question in a foreign language, and this wasn't a problem to solve it. I appreciate this at all.
Date of experience: August 29, 2021
I needed help with my card authentification, the help I received was fast and well oriented. Thanks for the support
Date of experience: August 6, 2017
Its good to be here on freelancer but it need more to be little more secure for suponsering the bid.
Date of experience: August 2, 2017
Is a great person Antoinette B, thank you! You do not know the lio that you saved me, thank you! It's amazing the freelancer support service
Date of experience: August 21, 2017
I had a quick response for my problem and they offered a paleative solution for me, they were very polite.
Date of experience: November 12, 2020
Easy going website, easy to navigate and good customer services. Jobs readily available. I recommend one to use fhe website
Date of experience: January 24, 2020
Very helpful, my first time using Freelnace and the person was very good and resolved the two inquiries I had.
Date of experience: November 7, 2018
My questions were anserwed very fast and very good. I could clear my problem. I got really help. Thank you
Date of experience: August 31, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
