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Freelancer has a rating of 4.7 stars from 18,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
He helped me during all mi lon g problem dint had any complain at my mistakes im very thankfull to him.
Date of experience: August 7, 2017
Date of experience: August 3, 2017
Kayla B. Cleared my doubts about the Corporate membership account. Excellent support! Now I can take up accurate decisions.
Date of experience: August 3, 2017
Eula helped me nicely. I am really pleased with this support and help. Thanks a lot. Wishing u the best.
Date of experience: October 11, 2019
Have helped me a lot in resolving my payment issues with detailed explanation and quick responce. Thank you very much.
Date of experience: March 25, 2022
Cladia was friendly and helpful in a situation that could have easily turned sour. Thanks for all your help!
Date of experience: January 29, 2019
Nathalie explained to me what I couldn't understand about a certain feature of the website. Fast responses.
Date of experience: October 23, 2019
There are too much unnecessary work anouncement. Many confusing. About question, only general comment.
Date of experience: November 28, 2021
Debra E. Helped me with the questions I have about KYC verification. It was helpful and save a lot of time
Date of experience: August 10, 2019
No issues with the service provided. Interviwed a few of them and selected one. Job was done properly there.
Date of experience: August 10, 2017
She were so nice, clear, understanding and helpfull. Im completely satisfied with her support. Thanks.
Date of experience: September 14, 2018
Kayla B is the excellent Agency and help me perfectly with my problem.
Very Impressive.
Thanks.
Tian Yang
Date of experience: September 25, 2017
I really got great assistance from Kayla B. Thank you so much! Keep up the good work! Thanks for your patience and support!
Date of experience: December 16, 2018
Kayla B. Was exceptionally good. Very helpful, and actually helped me with my problem :) I am thankful for the assistance!
Date of experience: October 1, 2018
Macall was very polite, informative, and helpful throughout our discussion regarding the 'verified freelancer program' topic.
Date of experience: June 23, 2021
Fast and helpfull support.simple but yet helpfull.he provided me also with links which i found important
Date of experience: December 23, 2022
It was good experience, Kayla B. Responded immediately and solved my problem. There were no delays or long wait. I am very happy. Thanks
Date of experience: December 16, 2018
The support member was very supportive and kind. Freelancer.com is lucky to have such personnel intheir team.
Date of experience: November 30, 2021
Janaki who is an associate. In very few minutes she has resolved my query and took necessary action. Thanks a lot.
Date of experience: August 23, 2019
5 stars for Deana R. From Freelancer Support. My issues were solved quickly, given with explanation so it wouldn't be happen again in the future.
Date of experience: October 23, 2017
Projects and membership renewal is big challenge.
Phoebe was of great help. I give him a 10 star.
Regards,
Veeckky J
Date of experience: August 20, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
