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Freelancer has a rating of 4.7 stars from 18,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Great service from Anastasia D. She was most helpful sorting out my rooky questions and provided me with a palatable solution for moving forward.
Date of experience: February 17, 2019
I got a prompt and very professional response from Kayla B in Freelancer. Excellent customer service.
Date of experience: November 16, 2017
"Eula" is excellent customer services by Freelancer.com. I asked her for help me and she did everything in very short time.
Date of experience: November 1, 2019
Janika is great in communication and fast fixing the problem. I am glad that she help me. Thank you so much.
Date of experience: August 29, 2019
Kendra helped me out when I was very frustrated. Just wanted to take time and give her a 5 star review!
Date of experience: November 7, 2017
Rhian's communication was perfect.
He helped me with detailed descriptions and faster response.
I recommend him highly. :)
Date of experience: July 3, 2020
Really helpful. Thank you. I satisfied with the conversation. Have a good day. (100 chracters are too much).
Date of experience: February 10, 2019
That's a good serivce and nice to helping me for all details that i need thank you freelancer site team
Date of experience: February 13, 2019
Kimberly R. Is very good communicated with me and feelfull got solution of my requirement... i had some problems negative balance!
Date of experience: November 23, 2017
Rhian C is a very friendly and excellent freelancer.
Thank you again for this help.
Honor to freelance support!
Date of experience: February 8, 2020
I couldn't find my ID at Freelancer. Judith J. From support gave me a full answer with illustration.
Date of experience: July 9, 2021
Freelancer stop supporting by live chat and Take 3-5days to respond after submitting a Ticket. Seriously it's horrible.
Date of experience: September 11, 2018
Kayla B the best support! She helped me so much, quick and politely. I am very grateful for that help
Date of experience: December 14, 2017
I asked for assistance about payment and there was a quick response from agent Jenine. Thanks to your team!
Date of experience: November 8, 2019
Kendra helped me incredibly fast. She solve my problem in just a few seconds, I'm very happy with support quality.
Date of experience: December 19, 2017
I received responsibility, honost with best co-operation for taking action on my proposal. Thank You so much.
Date of experience: October 7, 2021
Got my biddings replenished after explaining situation. Very happy with the customer service now. Thank you!
Date of experience: May 31, 2019
Had a bad experience that was solved with kindness and in no time, thank you so much for having amazing people like Emeline L.
Date of experience: September 24, 2020
I am giving Kayla B 5 stars for excellent customer service. She understand my issue and resolved it immediately.
Date of experience: January 24, 2018
Kayla B was very helpful in solving my issue. Also best place to get work done.
Thanks for all the help
Date of experience: January 11, 2018
Great technical support from Kayla B!
The clear and fast answer to my questions. Really appreciated!
Date of experience: January 9, 2018
Its great i working on freelancer.com. Freelancer support team always here for help and resolve issue thanks alots
Date of experience: January 17, 2018
Freelancer approved that they are responsible to provide a good quality and prevent cheating or scamming.
Date of experience: February 28, 2019
Unfortunately there is an employer who looks a scammer. Hopefuly with help of Eric S. From Freelancer Support I will be able to get my money.
Date of experience: February 27, 2019
Emeline L. Was really great she listened to my queries carefully and provided me the help I needed. Thank you so much
Date of experience: November 19, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
