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Freelancer has a rating of 4.7 stars from 18,488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
The best experience is given by Kayla B. My refund request was processed there and then in seconds, very helpful behavior
Date of experience: August 13, 2018
Kayla B. Is a very good and polite assistant. She helped me to quickly solve the issue i had. Hopefully you can get her has your online supporter.
Date of experience: August 8, 2018
Ryder S. One of the agents in freelancer.com customer care team helped me alot with my issue, and i'm grateful for his efforts.
Date of experience: August 7, 2018
Adeline was a great attendant, where she advised on my doubts, what I should do in certain quotes.
Perfect attendance.
Thank you very much.
Date of experience: December 17, 2019
Mr. Macall has provided me full information about Freelancer.com verification program (Blue badge). Thanks to him for being supported.
Date of experience: December 17, 2021
Ketie R provided me needed information. Thank you. This will helpful for further things. It is a good chance to work in freelancer.
Date of experience: October 28, 2018
Very helpful, in time, with a lot of explanation. Freelancer support team is the best and I want to "Thank you" Kayla B.!
Date of experience: October 29, 2018
Excellent response and quick solution was given by Rox. I am very happy with the freelancer support team.
Thank You.
Date of experience: September 21, 2022
Very fast and helpful to update rating for project i am mistakenly made (new with the standard). Support staff name: Kayla B.
Date of experience: November 10, 2018
Janika was very helpful with my problem! She helped me to request a refund just in couple of minutes
Date of experience: October 18, 2019
Great - competent - quick - a rating problem was solved in minutes by Kayla B.
Good chat culture
Thanks
Date of experience: December 4, 2018
Thank you very much for responding quickly. This realy helped me in taking decision whether to engage my business with the employer
Date of experience: April 24, 2020
I would highly recommend Techvia Alliance team. They have good knowledge & expertise in website development.
Date of experience: July 31, 2019
It was very good to chat with Macall and provided proper information which supports me a lot.
Thank you
Date of experience: June 8, 2021
While filling out the BID form there are soooooo many flash alerts about other projects?
This is very annoying.
Date of experience: February 20, 2022
Very helpful. Fast response. What can someone want more. Gived also directions how not to do. Thanks Orion A.
Date of experience: January 19, 2021
It was really pleasured to speak with Chelsea from Freelancer.com Verified Staff.
Thanks for your support.
Date of experience: June 12, 2022
Am really happy to talked with him. He cleared me everything on prefferd freelancer program.
Thank you
Date of experience: June 7, 2021
Today I had a live chat with Noele F. He was really kind and supportive. Highly recommend his service!
Date of experience: June 9, 2020
Macall enable the verified program for us, he is very polite and clear all our doubt, i recommend him
Date of experience: February 23, 2022
Macall helped me through the process and it is quite easy to manage things via an executive like him.
Date of experience: November 2, 2021
It was really a wonderful experience working with Freelancer Staff. The representor has been very cooperative and friendly.
Date of experience: September 13, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
