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Freelancer has a rating of 4.7 stars from 18,486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I have spoken with JOSIE. G and had a pleasant experience.
Josie solved my problem.
Love Freelancer BACK END SUPPORT TEAM
Date of experience: April 27, 2018
Excellent & Keep up the good work Francis C
Thank you very much for your help
Faster respond is much better
Date of experience: July 5, 2019
I am so happy to meet you. Very helpful man with our journey. Thank you a lot for the surprise me.
Date of experience: October 29, 2021
I was not thinking of buying the verified badge but this admin has convinced me and i ll do it asap
Date of experience: October 15, 2021
Kayla B. Is very awesome in his profession, He/She helped me very well, He/She Assisted me very well. A+ A+ A+
Date of experience: August 10, 2017
Kayla was great, fast answers. Thanks so much. Aunque tenia dusdas ella respondio a todas mis preguntas, lo hizo rapido y estubo muy atenta para resolver todas mis dudas
Date of experience: May 30, 2018
Hola buenas tardes, gracias por su atención y por tomarse el tiempo para solucionar situaciones. Su servicio es bueno, pero en la consulta anteriormente en donde les exponía que no encuentro la manera de como subir la foto de mi documento de identidad lo he hecho de las mil y una formas y no lo logro hacer, entonces quería saber si hay otro método posible que me solucione este problema, mucho sabría agradecerles si existe esa posibilidad de solucionarlo.
Date of experience: March 3, 2023
Freelancer Support Team, Quick Response, Professional and Friendly, as always!. Thank you all Freelancer Support Team. Good Luck.
Date of experience: November 9, 2021
I had a very User Friendly experience from the Support So I will suggest every one to use this service
Date of experience: December 20, 2018
He helped my a lot, I had problem with my rating, and they guided me properly, thumbs up for them!
Date of experience: July 28, 2021
I am very happy to work on this platform, there is a lot of opportunities that give to their users.
Date of experience: October 27, 2021
Had an issue, spoke with Katie R,
Matter understood with a helpful article
This is how Customer support should be..
Date of experience: September 2, 2018
I had an issue with the project fee deduction and Eric helped me on the same in quick time. Thanks!
Date of experience: November 27, 2018
They took $41 from me and would not refund. Do not even try it STAY CLEAR. Its a good idea but take a HARD PASS on this one.
Date of experience: February 17, 2017
Muy buena plataforma, me ayudó a conseguir trabajo lo cual no es poca cosa. Sugiero que cada freelance pueda gestionar sus ofertas, si compra una membresía por 50 ofertas y las quiere gastar en un día que lo haga y si necesita más se compre otra membresia más y así sucesivamente. Porque te las van acreditando de a una durante el mes.
Tip for consumers:
No trabajes por hora, trabaja por hito. Las personas no se imaginan que tu trabajo lleva tanto tiempo y se desaniman al momento de ver la cantidad de horas para pagar.
Products used:
Postulaciones de trabajo
Date of experience: January 9, 2023
I enjoy working on the freelancers.com platform, which is very professional in appreciating designers, very professional, THANK YOU!
Date of experience: August 15, 2022
It was very wonderful thanks to Professor Debra E. I did not know Xia in this program but thanks to him I have known all the Xia
Date of experience: May 14, 2019
Stephanie helped me a lot! She is great in solving issues. I would prefer Stephanie for future iterations. Great work! SUPER HERO STEPHANIE!
Date of experience: April 27, 2019
Katie, thank you so much for the help cant explain verbally how much u helped.and the way you understood my problem was wonderfull thanx alot.
Date of experience: October 28, 2018
I had a problem with a client review and they helped me to fix it in no time.
Thanks
Date of experience: March 4, 2021
I ask same help multiple time from other support person but no one help me like Ralph M did.
Date of experience: October 16, 2022
Josie G was of great help and my issue was sorted. She did not take time in understanding me...
Date of experience: August 10, 2017
I am very happy by working on this site. It plays a very important role in my career progress.
Date of experience: September 12, 2022
I am just starting with this site, but I appreciate there is live agents to help when you need.
Date of experience: December 9, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
