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Freelancer has a rating of 4.7 stars from 18,486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
It took me money from my visa without noticing, even though I removed my cart this is a scam!
Date of experience: September 1, 2016
Really help me a lot in solving my problem. Thank you for replying fast and I really appreciate it.
Date of experience: December 27, 2020
Judith J has been extremely helpful and patient in assisting me with my KYC application and verification.
Date of experience: June 26, 2021
You want to use the worlds greatest scamming site, use this site then. Here are the ways they scam their users;
1: They post the fake projects, which when accepted on award to anyone, they charge the 10% of the amount of project and then project poster disappears, as they have hired the people to post the projects for them.
2: If a project is posted, accepted and then done but it completes on the less payment than the agreed amount, then freelancer.com don't care, they will charge you for the payment agreed upfront, however, if the project exceeds the payment agreed, then they will surely care and charges you more for the exceeding payments.
3: The most dangerous way they have starting using is, they post the projects where users are asked to pay a commission/extra payment for the payment transfered to skrill accounts, for such project, poster says he will send you the payment upfront on freelancer.com, and it really happens, When it is done and users then transfers the payment to the posting person's skrill, they will reverse the payment payed to you and so your money will lost what was payed to skrill. They themselves are doing all this, As every thing is in their hands and they can transfer the funds back, so this is why they will pay you upfront and on the next day they will reverse their payment and you will loose your payment.
For such cases, if you will only receive and don't pay to the poster's skrill, even then they will earn, how?... As when you will accept the project, they will charge you 10% upfront, user will pay you and on the next day they will reverse that payment, but will never reverse the transaction on which they have charged you!
So, i would say them worlds greatest scammers and i plan to create a site where i will show the world about their scamming techniques with proofs and pictures.
I have been scammed by them in all the ways described above, so if any one have any doubts, please contact me. Here is my email; mzulfiqar32 at hotmail dot com.
If you want to join the freelancing world, Join Elance, odesk. Peopleperhour etc and that are good sites.
Tip for consumers:
If you want to join the freelancing world, Join Elance, odesk. Peopleperhour etc and that are good sites. Otherwise, you will be scammed by some of their techniques, i have explained only few of them what they use to do. These are not the one used by people but their management themselves,
Date of experience: January 21, 2015
All Clear! Many Thanks Freelancer Staff for introducing Freelancer Verified Program, I appreciate your help.
Date of experience: September 28, 2021
Trying to contact with freelancer for over a week, NO SUPPORT, NO ONE ANSWER
I have over $400 in my account and they will not release
Tip for consumers:
trying to contact with freelancer for over a week, NO SUPPORT, NO ONE ANSWER
I have over $400 in my account and they will not release
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I am editing this review: 12/3/2015 below:
Freelancer want my ID with my picture still - THIS IS NOT WHAT I SIGNED UP FOR AT FIRST!!!
To Freelancer:
Are you trying to be funny?
I have contacted you so many times,
In each and every time you did not try to re-embers my
Date of experience: November 22, 2015
Freelancer.com is 100% REAL SCAM WEBSITE! NEVER NEVER NEVER SUBSCRIBE OR ENTER YOUR CREDIT CARD INFO in this website.
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Again I lost another 1100 USD, an outcome of 1 month working for one of my clients. Professional thieves is this website freelancer.com. I could reach key persons in Australia who can close this website. I'm preparing to file lawsuit against them, what is requested is just 20 Cases who was under scam of this website, I'm collecting the cases now, please send your case to this email: *******@gmail.com
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Freelancer.com withdrew 500 USD from my account without my knowledge and after the client agreed to pay it to me as an initial payment. Freelancer.com delayed my project and putted me in bottleneck, Now my client is complaining and dispute. You have no right to withdraw money from my account after the client Release it to me. Why you withdrew those 500 USD the initial payment which made from my client to me?. I should use that initial payment to find people supporting me in doing few tasks related to the project I'm doing, it wasn't for my pocket. You are putting a system of payment that you don't respect it and you don't follow it, you break it whenever you want and play with it whenever you want. You have a bad website that I regret to be subscribed to. You wasted my time and effort and money too. Ooooh my GODDDDDD mmmm incredible you are. I don't advise anyone to come near this website, THEY KNOW HOW TO STEAL YOU IN LEGAL AND ILLEGAL ways too.
Date of experience: June 19, 2014
Hi there Sam, Marcus from Freelancer.com here. Thank you for your feedback with our payment system. I wish to understand what has happened to your project and $500 USD Milestone Payment. Send me your username and project ID through an email to marcusc@freelancer.com. I look forward to hearing from you and resolving your issue.
I was charged for a comission on a project from an account that was canceled, i got the refund inmediatly thanks to Josie :)
Date of experience: August 8, 2019
Thank you very much Jennifer M.it was very helpful soleving a probleme and beign comprehensive. I m happy with the service thank you again
Date of experience: March 1, 2019
I didn't know the difference on payments for contest and fixed offer; I couldn't set up a milestone and I learned that I didn't have to
Date of experience: January 27, 2022
Estoy tratando de cancelar la contratación de un Freelancer por una primera entrega del proyecto que tuvo muchas inconsistencias y no reunía las condiciones exigidas, por consecuencia necesito desvincular al freelance que se había contratado y que los importes de Hitos pendientes se deriven a mi cuenta personal.
Date of experience: October 18, 2023
Debra E. Was Great Support Service and Helped alot to solve my problem and it was solved thanks alot Debra^^
Date of experience: May 14, 2019
She was so attentive and attractive. Thanks for your kind service. I recommend this service highly!
Date of experience: December 11, 2022
Thank You so much Kayla For refund my money on freelancer.
Great Experience on Freelancer Platform.
Date of experience: March 19, 2018
Freelance support team help me to know where and why my amount deduct, and they give bonus money.
Date of experience: April 2, 2021
I had a question and it got answered.
Thank you Roxanne!
At least a hundred characters? Come on!
Date of experience: August 19, 2017
I love to talk with this support agent. The agent is very supportive and helpful in my case.
Date of experience: June 21, 2021
Two of my funds were stuck somewhere, they tracked it and sent it back within an hour. Amazing!
Date of experience: March 17, 2022
Jam was helpful and cooperative, still my issue not solved yet but this was a great step forward
Date of experience: November 6, 2021
I got in touch with Rhys via email and was assured my data will be deleted in time.
Date of experience: December 2, 2021
Hi,
The team provided excellent support and service, I will use more to the best of my abilities.
Date of experience: May 11, 2021
My issue is still open, but I was well informed and I am waiting for the team's response.
Date of experience: November 6, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hello, Eran. It shows that you currently have account issues. Kindly refer to the Verification Center regarding this. Here's the link for reference: https://www.freelancer.com/users/limit-account/verification_center.php
Thank you!