Freelancer
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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 17,613 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,099
value
958
shipping
655
returns
741
quality
964
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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Iraq
1 review
0 helpful votes
Follow Moamen R.
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Some roles are not good like verification
February 24, 2023

With customers support it end good but some department act like police he want government decoument as he give you Visa
The golden roles all way let him go let him work

Date of experience: January 25, 2023
GB
1 review
0 helpful votes
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Excellent support
May 15, 2019

I requested a live chat and an agent, Stanley to be precise, came to my rescue. We talked about my issue in depth and he was of great help. Again, thanks alot

Date of experience: May 13, 2019
Norway
1 review
0 helpful votes
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Josie G. Is the best!
December 2, 2018

Immediately understanding my issues, she was quick to offer several offers to help me out. This is what I love about service-minded people - they genuinly wants to help you solve your problem!

Date of experience: November 30, 2018
MD
1 review
0 helpful votes
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Perfect communication Russell V.
October 6, 2023

I talked to Russell V. very professional verification agent, I understood everything, no problems everything was great, write a bonus to this employee, he is the best ever!

Date of experience: October 5, 2023
Germany
1 review
0 helpful votes
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Delayed resolution
December 26, 2020

If you could have known that the more payment options would be available in desktop / laptop only, i wouldn't have wasted time in trying in your mobile app for over a week.

Date of experience: November 26, 2020
Pakistan
1 review
0 helpful votes
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Customer Support Review
October 15, 2021

I have requested to get Verified on Freelancer, the representative was having a very good communication skills and she guided me properly and helped me in getting Verified Badge. Totally Satisfied

Date of experience: October 14, 2021
Egypt
1 review
0 helpful votes
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Great Assistant
September 11, 2018

The assistant was very helpful thought my questions were unclear. She helped me with finding solutions to my problems. And promised me to fix this within 24 hrs.

Date of experience: September 11, 2018
South Carolina
1 review
0 helpful votes
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Helped right away
August 24, 2017

Addressed the problem promptly and helped a great deal! No issues, quick, and helpful. Freelancer support is one of the best online support desks I have dealt with.

Date of experience: August 23, 2017
Australia
3 reviews
0 helpful votes
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Great website that's easy to use. Customer service was a great help when an issue came about. The job was done quickly and with good results. Great value!

Date of experience: August 23, 2017
Myanmar
1 review
0 helpful votes
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It's not bad that the reply didn't take too long. I think the freelancer mobile app got error while accepting project by freelancer. Please solve the problem quickly.

Date of experience: August 22, 2017