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Freelancer has a rating of 4.7 stars from 18,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
SHE ANSWERED ME VERY FAST AND IN A VERY ACCURATE WAY. THANK YOU SO MUCH FOR YOUR RELIABILITY AND PROFESSIONALISM.
Date of experience: September 20, 2019
Katie, is really wonderful agent, every time we talk to her she helps us so much, thanks so much :)
Date of experience: November 7, 2018
I talked with Mr. Noelle about my issue. He assisted me kindly and I am very happy with his help.
Date of experience: March 9, 2020
This person is great and I am sure he will investigate my case and get my right back to me.
Date of experience: October 7, 2020
It was so helpful and helped me out to make decision i would like to say thank you to Jessica.
Date of experience: April 24, 2021
I had a silly question. Even I had to find it easily on the site but he answered me politely.
Date of experience: November 4, 2022
LocalVox Media is a relatively new start-up. I say 'relatively', because they've been around for about 5 years and they have a great idea and a great focus, but what they've ended up with is more of the same.
They sell access to an online interface that allows small to mid-size businesses to manage all their social media accounts and their blog from a main directory that is very well-indexed with all the SEO bells and whistles. Sounds great, right?
Yes and no.
First, a lot of how they attract their clients is through cold calling small businesses and trying to sell them subscriptions, which isn't bad - have to get the word out somehow - but it definitely colors this business more on the customer service/sales side of the tech spectrum.
The other thing about this business is their wacky way of hiring writers.
The company sells subscriptions that include two articles per month, hand-written by a writer, according to their specifications, for which the client pays $100 p/article (the writer gets $20 per).
Writers are treated like short-order cooks in this scenario. If the client doesn't like an article, it can get sent back, for which the writer DOES NOT GET PAID. Or, they can ask for edits, for which the writer DOES NOT GET PAID.
I'm a writer, and I've worked for radio and newspapers and have gone through editing processes before, and I don't know what to say about this place, because there is NO PROOFREADING PROCESS. So, if you have grammatical errors, the article is not long enough or there is some other error (especially if the writer is available and can fix it) - THE WRITER DOES NOT GET PAID.
To make matters worse, the woman assigning me the work was very uncommunicative, writing me one or two words when she could have been working with me to build a long-term freelance relationship. As such, I often didn't know I was doing anything wrong until invoice day WHEN I WOULD NOT GET PAID!
The worst thing is - they are actually not the worse for this kind of writing, only heart-breakingly NORMAL.
Date of experience: August 8, 2014
I had a problem with a fake employer and they fixed it very quickly
Date of experience: June 18, 2021
She's very friendly and she understands me well.
The dates are right.
She's cheerful
Date of experience: December 27, 2021
I'm pleased with your reply thank you... Hoping you may help a bit faster...
Date of experience: March 4, 2021
Was smooth and seamless. Support team's response has been prompt and satisfactory. Thank you.
Date of experience: January 13, 2020
Very well supporter, appreciate everything hope I get my money in my account soon.
Date of experience: June 21, 2021
They are very helpful and communicative. I completed my project and thanks to all
Date of experience: December 30, 2021
It's always helpful marketplace i love it, it's changed my life thank you freelancer.com
Date of experience: January 9, 2020
Jam has guided me very well much appreciated. Thank you Jam for your Help!
Date of experience: January 3, 2022
I get the result of my ticket I am very happy with freelancer support
Date of experience: June 22, 2021
Very good support from freelancer, Harriet A. Was very helpful and solved my problem.
Date of experience: November 11, 2022
My chat with Byron was straight forward and effective. I'm happy I was understood
Date of experience: June 30, 2021
It was comfortable to speak and elaborately explain. There was no moment of hesitation.
Date of experience: June 30, 2021
Excellent Service... I am happy with the final resolution given by the support team
Date of experience: December 26, 2022
He was very friendly and helpful. And solved my problem within a few minute.
Date of experience: June 29, 2021
I did something illegal in ignorance, and they helped me in rectifying the issue.
Date of experience: November 13, 2022
I am having problem while withdraw but now i know everything because of Jessica
Date of experience: October 22, 2019
Excellent behavior with me and solve actually what I want really want.
Thank you
Date of experience: October 22, 2019
Thank you for taking care of refund due to lack of people accepting offers.
Date of experience: June 27, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
