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Freelancer has a rating of 4.7 stars from 18,476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Chatted the customer service, the agent was straightforward and empathetic.
Date of experience: July 16, 2022
Guide you about your query and give you better idea.
Date of experience: July 23, 2021
Very helpful and responsive! The communication was clear and it was a good experience.
Date of experience: November 15, 2021
She was nice and understanding. She answered all questions fast.
Date of experience: March 8, 2020
He communicates well. I am very very thankful to him
Date of experience: March 9, 2020
Support team are so helpful, so polite and just so perfect i love them!
Date of experience: July 30, 2021
Perfect communication and hard working and very patient with me...
Date of experience: December 13, 2020
So quick and easy process - and super polite as well
Date of experience: September 30, 2019
Good service and communication. Reach within a day and reply as far as possible.
Date of experience: August 4, 2021
A best place for a great income! Support always helpful!
Date of experience: July 26, 2022
Awesome and great site support, Its a great platform :)
Date of experience: July 17, 2020
Quick and positive response and great support from the team.
Date of experience: October 2, 2021
My account was closed and by assistant I have my account again. Thank you
Date of experience: October 5, 2022
My experience was very good he helped me very well
Date of experience: September 21, 2022
Very good customer service will definitely continue with the service
Date of experience: August 4, 2022
The problem has been resolved thanks to the support service
Date of experience: August 10, 2022
Jethro M. Helped solve my problem and answered my query.
Date of experience: April 20, 2021
Awesome experience and nicely solved my issue and very helpful.
Date of experience: December 19, 2019
Michelle came on line and guided me right and right away. Thanks a lot.
Date of experience: October 11, 2019
Questions were to the point and were put across clearly.
Date of experience: August 7, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
