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Freelancer has a rating of 4.7 stars from 18,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
You were of great help to me. I really appreciate it
Date of experience: January 1, 2022
I really enjoyed with flexibility of customer care agent to fixing my mistake
Date of experience: June 25, 2022
I really appreciate freelancers support team for their efforts with my case
Date of experience: January 1, 2022
How much did Marcus C bid for the job answering negative reviews on this site?
Date of experience: October 11, 2013
Pretty straight forward and fast support. Everything was settled within minutes
Date of experience: December 19, 2022
I always have a good experience with the freelancer.com support team
Keep working hard
Thank you
Date of experience: June 24, 2021
Chat support responded quickly and fixed the problem immediately.
Date of experience: December 31, 2021
I clarified my problem and they respond in short time
Date of experience: December 17, 2022
Great work as always. Highly recommended for all needs
Date of experience: December 1, 2016
Tell me detail of which credit card I use previous
Date of experience: December 31, 2021
It was a pretty friendly experience :) Glad I signed up
Date of experience: December 30, 2021
Freelancer.com responded rapidly and the response was complete.
Date of experience: November 29, 2021
Chelsea did an outstanding job regarding my verification on Freelancer!
Date of experience: November 14, 2022
It was really heartening to get a on time comprehensive support
Date of experience: November 2, 2019
It was such a pleasing experience. The Freelancer staff is so professional and helpful.
Date of experience: May 4, 2021
My question was resolved promptly. Very good customer support.
Date of experience: September 7, 2020
Excellent and fast support with profession standard
Date of experience: November 29, 2021
Date of experience: October 27, 2013
Very impressed with the clear and quick response. Please give my thanks to Amy V. I appreciate it!
Date of experience: May 3, 2022
Quick, efficient verification service. Answered my questions quickly.
Date of experience: May 3, 2021
I didn't use freelancer services yet, hope will start very soon.
Regards
Ibrahim
Date of experience: November 14, 2022
I am engineering background. It cannot offer enough jobs for me.
Date of experience: November 28, 2021
Had a major hacking issue occur and the support staff was very helpful
Date of experience: November 29, 2021
Kelly was very helpful and fast at solving my problem. Thank you!
Date of experience: November 27, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
