Freelancer has a rating of 4.7 stars from 18,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I am extremely grateful for the assistance provided today. Reuben was incredibly helpful and took the time to thoroughly address my concerns. The guidance was clear, concise, and exactly what I needed. I highly appreciate the effort to ensure I understood everything, and I feel more confident moving forward. Thank you, Reuben, for your excellent support!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
It was overall nice, prompt responses, and efficient solutions.
Date of experience: May 7, 2021
Thank for so detailed response to my silly questions...
Date of experience: October 8, 2021
They solved my situation in the best possible way, were quick and extremely helpful
Date of experience: February 11, 2020
Noelle was very professional and helpful. Hopefully the matter will be solved
Date of experience: June 2, 2020
He effectively helped me and also considered my suggestion to improve freelance.com
Date of experience: December 29, 2022
It was a nice experience talking with Chelsea. Very easy to communicate.
Date of experience: March 10, 2022
Ashton D was very gentle helping me. Thank you again!
Date of experience: May 11, 2020
Ashton was great, he answered my question and eager to help in the future.
Date of experience: February 10, 2020
Great experience, they are highly appreciative and supportive
Date of experience: July 10, 2021
Basically everything I asked for was handled and solved professionally.
Date of experience: December 11, 2022
All is Great.
They help me for change my review.
Many thanks.
Date of experience: February 9, 2020
Very experienced. Hope my issue will be solved soon. I love to chat with him too
Date of experience: December 12, 2022
Great customer support and a good offer for annual membership
Date of experience: November 14, 2019
The support person was very helpful and responsive with my concerns.
Date of experience: January 11, 2022
Got timely update. Issue resolved without any hassle.
Date of experience: July 4, 2022
Thank you Celestine! Fast and effective. Nice support experience.
Date of experience: January 12, 2022
Customer support is good and timely actions are taken...
Date of experience: September 8, 2022
Helped me a lot thank you very much.
Understand my problem, and keep going until it is resolved.
Date of experience: March 16, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).