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Freelancer has a rating of 4.7 stars from 18,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I am extremely grateful for the assistance provided today. Reuben was incredibly helpful and took the time to thoroughly address my concerns. The guidance was clear, concise, and exactly what I needed. I highly appreciate the effort to ensure I understood everything, and I feel more confident moving forward. Thank you, Reuben, for your excellent support!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Maine was a very professional person who helped me to fix my problem
Date of experience: November 8, 2022
The general support helped me a lot. He replied fast and very helpful
Date of experience: January 10, 2022
Very easy to communicate with her and it was awesome totally. Thanks!
Date of experience: November 8, 2022
Very kind and understandable communication with staff, Chelsea
Thank you so much
Date of experience: January 9, 2022
The support team is incredibly helpful. Very fast and responsive.
Date of experience: July 1, 2022
Chelsea was very nice and helped me get setup on freelancer.com
Date of experience: January 10, 2022
The team was very helpful and I got my issue resolved. Thanks
Date of experience: January 9, 2022
Perfect! You're Amazing Javier A.
Really, Thanks for helping me.
Date of experience: July 4, 2022
Kevin R in freelancer.com support team is very much helpful
Date of experience: November 6, 2022
Recently contacted freelancer support, Byron C. Was agent, sorted my issue so quickly!
Date of experience: January 9, 2022
Thumbs up to freelancer support, I appreciate their services and patience!
Date of experience: September 23, 2020
I have a very good experience and Maine M (the agent) resolved my issue in few minutes.
Date of experience: May 21, 2022
Excellent A+++++++++++++++++++++++++++++++++++++++++++++++++++++++
Date of experience: May 21, 2022
I was needed few times and mostly all is OK.
Thank you
Date of experience: October 15, 2022
Good site but need to improve quick service or customer care talk
Date of experience: October 14, 2022
Customer feedback was awesome they really helped me and my client solving their doubts.
Date of experience: May 11, 2021
Very satisfied with the response that I got from Byron
Date of experience: June 29, 2021
Thanks for checking the status and giving me instructions to proceed
Date of experience: September 22, 2020
Date of experience: May 10, 2021
Chelsea Very king person, thanks a lot. Id love to enter freelancer badge program
Date of experience: May 23, 2022
Great interviewer, friendly & courteous. She is knowledgeable of our background and skill sets.
Date of experience: May 23, 2022
Ashton D. Was a great help for me to understand the freelancer platform.
Date of experience: September 19, 2020
All went well not sure I need to add anything more
Date of experience: February 17, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
