Freelancer has a rating of 4.7 stars from 18,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I am extremely grateful for the assistance provided today. Reuben was incredibly helpful and took the time to thoroughly address my concerns. The guidance was clear, concise, and exactly what I needed. I highly appreciate the effort to ensure I understood everything, and I feel more confident moving forward. Thank you, Reuben, for your excellent support!
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
All my doubts were answered, the support team member was attentive and collaborative
Date of experience: September 18, 2020
Its my first time I have used Freelancer support system. It was amazing.
Date of experience: February 15, 2020
I get satisfactory response. However, it often comes long after the concern was reported.
Date of experience: August 29, 2022
The support was nice and helpful, did everything possible to keep me happy
Date of experience: February 14, 2020
Chelsea was very helpful and easy to deal with. Thank you
Date of experience: December 11, 2022
He gave the most accurate and kindest answer to my question.
Thanks Jam.
Date of experience: November 11, 2021
Very good experience and quick reply. Thank you so much.
Date of experience: April 7, 2021
Jam was great. Thanks for instructing me on how to proceed when finding suspect files/contests.
Date of experience: November 10, 2021
Very strong and fast support
Thank you for all your excellent services
Date of experience: November 10, 2021
I had problem with payment. The response was quick and efficient.
Date of experience: August 5, 2020
She is so good at communicating. I am satisfied with her effort.
Date of experience: November 9, 2021
Professional support. Nice way to describe solution in detail
Date of experience: November 10, 2021
Online communication are very good. My enquire was solved soon.
Date of experience: October 21, 2021
It was good chatting with Noelle and she helped resolve my issue.
Date of experience: November 11, 2019
He has explained everything perfectly and is a very gentle person.
Date of experience: October 22, 2021
Very professional. Helped me a lot for getting this service.
Date of experience: October 22, 2021
Chelsea was great, Had a good experience, Got to know about optimizing the account
Date of experience: March 23, 2022
Ashton D is very helpful person.He informed all my problem.
Date of experience: June 15, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).