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Freelancer has a rating of 4.7 stars from 18,424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I was contacted by Russell V.-san about four hours after the scheduled interview time, but there was no apology for being late, so I was surprised and went ahead with the interview...
Good experience, helpful and fast response. I hope that project fee will be returned as promised.
Date of experience: January 27, 2023
A very pleasant experience with Chelsea. Would highly recommend to any other service user.
Date of experience: January 26, 2023
Had a talk with Ashton D it was fantastic experience.
Date of experience: July 7, 2020
I've been working on freelancer since 4 years, they're much supportive and professional.
Date of experience: May 29, 2022
I was able to solve my problem with the service. Thanks.
Date of experience: August 25, 2022
Understood all the requirements I would love to use it again.
Date of experience: July 2, 2020
Fixed my problem in less than 10 minutes.
He is really professional!
Date of experience: February 18, 2020
Ashton D. Is a professional and nice guy. I will highly recommend him.
Date of experience: February 18, 2020
Jo. V was very helpful and addressed my issue promptly
Date of experience: September 29, 2022
Thanks a lot for your help. The problem was fixed very quickly.
Date of experience: January 8, 2023
Gets the job done, great communication, understand your problem and give you good suggestions.
Date of experience: April 12, 2018
Ashton was good! Thanks, thanks, thanks, thanks, thanks, thanks.
Date of experience: February 18, 2020
The chat representative answered all my questions.
Date of experience: June 17, 2021
I needed some help from freelancer guy, which he helped me a lot and quick respond. Thank you
Date of experience: February 18, 2020
Noelle was very helpful in assisting me on numerous occasions. I appreciate his help.
Date of experience: May 12, 2020
All went well not sure I need to add anything more
Date of experience: February 17, 2020
He solved the problem in a quick and clear way, very quickly.
Date of experience: July 22, 2022
I was extremely satisfied with speed an resolution of my problem.
Date of experience: November 6, 2021
Ashton D was very gentle helping me. Thank you again!
Date of experience: May 11, 2020
Outstanding guidance
Bundle of thanks for explain and telling everything
Date of experience: November 5, 2021
Its my first time I have used Freelancer support system. It was amazing.
Date of experience: February 15, 2020
Harriet A was very helpful, and solved the issue right away!
Date of experience: July 14, 2022
Barry N. Was helped me a lot about my issues. Thank you.
Date of experience: April 7, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
