Freelancer has a rating of 4.7 stars from 18,424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I was contacted by Russell V.-san about four hours after the scheduled interview time, but there was no apology for being late, so I was surprised and went ahead with the interview...
It was good chatting with Noelle and she helped resolve my issue.
Date of experience: November 11, 2019
Overall it was quite satisfactory, however, response time needs to be taken care of.
Date of experience: June 15, 2021
Great. It was fast, detailed and polity help, without any problems.
Date of experience: June 13, 2021
Judith was very responsive and answered all my questions.
Date of experience: October 1, 2022
It was really a great experience. Thank you for your quickest help.
Date of experience: May 13, 2023
Excellent support, quick and precise. Will contact again if I have more questions.
Date of experience: May 12, 2023
Excellent experience with Chelsea! She is very humble and polite!
Date of experience: March 6, 2022
Hi
Hopefully everything was fine and my problem is solved
Thanks a lot
Date of experience: November 24, 2022
Response was detailed and quick. Really good experience
Date of experience: June 14, 2021
He gave me awesome support and guideline.
I recommend him to other freelancers.
Thanks.
Date of experience: November 7, 2019
He assist me nicely. Highly recommended for this staff.
Date of experience: November 23, 2022
Nathalie did really help me with my concern. Thanks a lot.
Date of experience: November 6, 2019
Thank you very much for your extreme sensitivity and interest in my issue.
Date of experience: November 22, 2022
Javier was so helpful and helped me solve my issue.
Date of experience: November 23, 2022
Very excellent location Thanks to all the team for helping me so quickly
Date of experience: May 11, 2023
Thank you Elle S. From General Support. She was kind + positive and did a great job.
Date of experience: August 2, 2022
Respect! I am very happy.My problem has been solved. Thank you...
Date of experience: August 17, 2019
Chelsea guided me very well and gave answers to many of my concerns
Date of experience: September 8, 2021
Good communication and provide help throughout the process.
Date of experience: August 1, 2022
Kelly was prompt in her responses, polite, and very knowledgeable about the issue. Thank you!
Date of experience: May 11, 2023
I had a great meeting with Chelsea V. She was very gentle and professional.
Date of experience: July 20, 2022
Agent was nice and asked if I had further questions?
Date of experience: April 9, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).