Freelancer has a rating of 4.7 stars from 18,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I was contacted by Russell V.-san about four hours after the scheduled interview time, but there was no apology for being late, so I was surprised and went ahead with the interview...
From my side I wanna give big thumbs up to freelancer team.
Date of experience: January 6, 2023
Very quick, on point and accurate. Instructions provided work perfect.
Date of experience: June 19, 2021
Thanks for help. You are the one that every support member should be like
Date of experience: June 19, 2021
I am satisfied from freelancer.com. Thanks you all freelancer team.
Date of experience: June 19, 2021
She is so good at communicating. I am satisfied with her effort.
Date of experience: November 9, 2021
I am happy for your response but my problem is still the same.
Date of experience: August 5, 2022
Thanks for help, the support is very cooperating, i wish all progress
Date of experience: October 1, 2022
Cooperative help and support. Got my problem solution.
Thank you Jessica B.
Date of experience: November 8, 2021
I thank the Freelancer support team. They are very quick to solve any problem
Date of experience: May 16, 2023
A very polite and patient operator. I appreciate her help[
Date of experience: May 17, 2023
The support agent is friendly, polite, quick and clear in response.
Date of experience: June 21, 2021
He is great person and help me an solve my problem
Date of experience: June 19, 2021
Reported fraud job bids & he was very helpful (Ashton D)
Date of experience: April 29, 2020
A quick, friendly, and straightforward conversation that resulted in me getting verified. So, 5/5.
Date of experience: May 16, 2023
They were very response and solved the issue on time
Date of experience: June 19, 2021
The support team is great and special thanks to Barry.
Date of experience: May 17, 2023
It was not a difficult question. I love the interview
Date of experience: May 16, 2023
Great spoke in person and had well-organized questions.Thank you for assisting me
Date of experience: May 15, 2023
My English is not the best, but Chelsea had a lot of patience with me
Date of experience: May 17, 2023
Great customer support and a good offer for annual membership
Date of experience: November 14, 2019
Smooth conversation; no pressure, important questioning and guidelines.
Date of experience: August 24, 2022
Best experience every my issues resolved by free lancer
Date of experience: August 23, 2022
Withdrawal request process was late but freelancer supporter help me very much. Thanks for all
Date of experience: June 18, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).