Freelancer has a rating of 4.7 stars from 18,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I was contacted by Russell V.-san about four hours after the scheduled interview time, but there was no apology for being late, so I was surprised and went ahead with the interview...
My meeting with the freelancer agent was insightful and good
Date of experience: May 16, 2023
Freelancer Support really supported this time. Very good. Please keep it up.
Date of experience: August 23, 2022
Great experience and awesome customer service agent.
Date of experience: June 16, 2021
Kelly was so helpful and addressed my concern directly.
Thank you for your support
Date of experience: October 3, 2021
Great, quick, and efficient help from my agent Maine! I appreciate it!
Date of experience: May 15, 2023
It was really very wonderful to speak with Chelsea.
Date of experience: May 16, 2023
My problem was resolved swiftly and in a satisfactory manner.
Date of experience: September 9, 2021
Javier understand my concern and find an immediate solution.
Date of experience: August 3, 2022
Response quickly and give the best service. I am satisfied.
Date of experience: November 25, 2022
The agent is so nice, supportive, and patient. He completed all what I need.
Date of experience: April 12, 2021
I asked mu amount to refund and he understood my situation
Date of experience: April 12, 2021
It was great experience with Russel. He well behave person.
Date of experience: June 14, 2023
Great experiences with Working freelancer.com. I everyone to recommend work freelancer.
Date of experience: June 14, 2023
Great support by the team I have been assisted with utmost importance and urgency thank you!
Date of experience: April 11, 2021
Support team helped me to solve my issue.
Many thanks for quick help.
Date of experience: August 25, 2021
Flexible with time and clear questions. Friendly person.
Date of experience: February 9, 2022
A super agent who explained everything and managed to solve my problem
Date of experience: March 29, 2023
I has doubts regarding the sponsor bidding process along with other things
Date of experience: April 10, 2021
I opened a ticket to verify my Id and that took less than 30 mins!
Date of experience: February 1, 2022
I am very satisfied to Freelancer Team. It's quickly response.
Date of experience: January 31, 2022
I had a problem while doing my milestones and it's back
Date of experience: April 11, 2021
The agent was very patient and solved my issue efficiently.
Date of experience: April 10, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).