Freelancer has a rating of 4.7 stars from 18,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I have very thankful for freelancer support and am happy.
Date of experience: March 11, 2022
He was kind to assist me and solved my issues, Great keep up the good work.
Date of experience: May 22, 2023
Ralph is very helpful, and give me a great opportunity,
Best team ever.
Date of experience: May 23, 2023
I had a card verification issue on Freelancer and Kelly came through.
Date of experience: August 26, 2022
They helped me and the replies were very fast. Thank You!
Date of experience: August 30, 2022
Very nice and polite staff. I got the badge of verified by freelancer.
Date of experience: March 15, 2022
It was a nice experience talking with Chelsea. Very easy to communicate.
Date of experience: March 10, 2022
Simple, fast, valuable interview, the interviewer made my day!
Date of experience: August 25, 2022
I needed a refund and service agent Maine promptly helped me in getting that
Date of experience: November 30, 2022
Very happy with your support. Got my payment and settle up quickly.
Date of experience: November 20, 2019
Avery well guided me in getting the verified freelancer program. Thanks for his support
Date of experience: September 11, 2021
She attended to my needs in a patient and friendly manner
Date of experience: November 30, 2022
Kelly is very helping she helped me out in my matter
Date of experience: August 4, 2022
Nice to meet with chat response by the agent...
Thank you
Date of experience: April 18, 2021
Thanks, Byron, for fast fixing my issue. Excellent communication and quick response.
Date of experience: November 29, 2022
It was working nice on this platform! Recommended.
Date of experience: August 16, 2021
Date of experience: April 18, 2021
He gave the most accurate and kindest answer to my question.
Thanks Jam.
Date of experience: November 11, 2021
Maine help me through the whole process. Great customer service.
Date of experience: March 31, 2023
It is very good, easy to talk, understandable, professional.
Date of experience: March 30, 2023
Great interviewer, professional and very clear with the questions!
Date of experience: March 31, 2023
Harriet is So easy and professional assistant i like the way of process
Date of experience: June 12, 2022
Support team was very helpful in resolving the issue. Thank you
Date of experience: December 2, 2022
I took immediate action as you guided in a e-mail. Thanks.
Date of experience: February 20, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).