Freelancer has a rating of 4.7 stars from 18,398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I just had an interview with Berry so cooperative and friendly
Date of experience: April 3, 2023
Very good support they did to me, solving my problem.
Date of experience: February 8, 2022
Very helpful! Gave clear information, resolved my issue
Date of experience: December 1, 2022
Had a great and smooth experience! It was really nice talking
Date of experience: April 3, 2023
Fast and quick response. Very glad to solve this quickly
Date of experience: December 1, 2020
They solve my issues very quickly. I am fully satisfied.
Date of experience: December 2, 2022
Jessica B. Was given good support to me. Thanks...
Date of experience: May 3, 2019
Fantastic. Chelsea was very nice, kind and responsive.
Date of experience: July 6, 2022
Byron was able to fix my issue very quickly. I'm happy with the response time.
Date of experience: December 1, 2022
It was a pretty friendly experience :) Glad I signed up
Date of experience: December 30, 2021
Lauren D. Clearly answered my questions. It helped me.
Date of experience: March 15, 2021
I explained Debra E. About my bad experience with a freelancer, and she helped me so fast... thanks
Date of experience: May 5, 2019
Freelancer.com support is fast and responsible I'm quite satisfied with the advice I received
Date of experience: June 15, 2022
Helped me a lot thank you very much.
Understand my problem, and keep going until it is resolved.
Date of experience: March 16, 2021
I contacted Lauren for another question and she kindly helped me with it. Thank you!
Date of experience: March 15, 2021
Tell me detail of which credit card I use previous
Date of experience: December 31, 2021
Great experience. Very prompt. She helped me with my issue. 5 stars.
I recommend her...
Date of experience: December 28, 2018
I solve my problem very quickly with Javier A.
Many thanks.
Date of experience: October 11, 2022
Very easy to deal with and the agent is so nice as well. Thank you for your help
Date of experience: June 15, 2022
Chelsea's interaction with me for the Verified freelancer program was really appreciable.
Date of experience: April 1, 2023
Jennifer was able to provide quick help, thanks a lot
Date of experience: March 12, 2021
Chelsea was fantastic and helpful in her support today, 6 stars!
Date of experience: June 14, 2022
This is a great website for designers to expand your portfolio and work with some good companies.
Date of experience: December 30, 2021
It was really great. The verification program has increased my hope and dreams.
Date of experience: February 23, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).