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Freelancer has a rating of 4.7 stars from 18,398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Great experience with the Staff member who was assisting me
Date of experience: October 11, 2022
It was a nice talk with their representative. Very simple and straight forward questions.
Date of experience: October 9, 2022
They have a very good support team that I like. Thank you so much.
Date of experience: March 27, 2020
I had a friendly representative: fast, responsive, fantastic customer service! Thank you Ashton!
Date of experience: September 9, 2020
Great customer services going high and low to help a client
Date of experience: December 5, 2022
In this case, the response was timely and effective.
Date of experience: March 26, 2020
Waiting for the final outcome that we had discussed in a chat.
Date of experience: September 1, 2022
Nice and pleasant person
I had a great interview with Chelsea
Date of experience: January 24, 2023
It was a nice experience. Jethro provided the information I needed and answered all my questions.
Date of experience: January 23, 2023
Took care of all my concerns and very helpful with the project i had posted
Date of experience: December 28, 2021
Jessica helped me understand what was going on with my request.
All good now, thank you
Date of experience: December 28, 2021
Nice and excellent gay with good communication very helpful.
Date of experience: June 13, 2022
Freelancer.com support provides good quality of service...
Date of experience: December 23, 2020
I got the refund. It was quick and easy. Promote this guy
Date of experience: July 8, 2021
I had a great experience chatting with one of the staff (Chelsea). Very professional and helpful.
Date of experience: January 10, 2023
It was a great experience. Thanks for your kind support.
Date of experience: October 10, 2022
It was a great pleasure to talk with Chelsea. Perfectly explained and excellent communication.
Date of experience: April 21, 2022
It was nice talk to her. She explained wonderfully about verified batch
Date of experience: October 9, 2022
I find the freelance support great. Fast, helpful and clear.
Date of experience: July 7, 2021
Very accommodating and quick response really appreciate the service.
Date of experience: July 5, 2021
Quick, easy and successful. Top notch customer support service
Date of experience: May 30, 2023
I am not sure really what to say except perfection. Thank you very much for everything.
Date of experience: April 19, 2022
I have a rapidly response from the support and it was very useful
Date of experience: July 6, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
