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Freelancer has a rating of 4.7 stars from 18,394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Fair fee rate, nice interfaces, good features, great customer service
Date of experience: January 23, 2022
Great help thank you so much for everything it was helpful
Date of experience: October 13, 2022
I was having card authentication problem and that is solved.
Date of experience: April 4, 2023
It took several weeks, but in the end, Frieda was able to help me out!
Many thanks
Date of experience: December 9, 2022
Jordan V, I really appreciate the time you took to help me.
Date of experience: December 7, 2022
I've experienced helpful quick chat support. The experience is very satisfying.
Date of experience: March 14, 2021
Very helpful and i could finish my issues easier. So he answered the right replies.
Date of experience: October 13, 2022
You took my money and I won't use freelancer again
Date of experience: February 22, 2023
Erwin C. Resolved my debit card authentication issue quickly. Excellent Service!
Date of experience: January 3, 2022
Quick and satisfactory service from support, Really appreciate
Date of experience: March 9, 2023
Maine in customer support helped me get the answers i needed for project sharing
Date of experience: December 8, 2022
She is very professional. I really enjoyed the meeting with her. Thank you
Date of experience: February 22, 2023
Very clear and fast at addressing my issues, was a good experience would recommend
Date of experience: February 22, 2023
I'm happy with freelancer team they helped me for every issue
Date of experience: January 1, 2022
Just in time
I am glad to make this conversation and joined your site
Thank you
Date of experience: October 11, 2022
It has been a pleasure talking with freelancer staff. He was very polite.
Date of experience: March 8, 2023
I am very satisfied with my communication and assistance from Frieda S.
Date of experience: January 25, 2023
You were of great help to me. I really appreciate it
Date of experience: January 1, 2022
I really appreciate freelancers support team for their efforts with my case
Date of experience: January 1, 2022
The interview process was straightforward with questions related to my field and experience.
Date of experience: January 24, 2023
The assistance was fast, clear and detailed. Thanks Kelly
Date of experience: January 2, 2022
Freelancer support time is a good way to solve the problem.
Date of experience: June 16, 2022
Chat support responded quickly and fixed the problem immediately.
Date of experience: December 31, 2021
Olivia was helpful, replied quickly via email and took care of my request in a timely manner.
Date of experience: January 18, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
