Freelancer has a rating of 4.7 stars from 18,394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
The system withdrew amount and didn't know how to get it back
Date of experience: November 17, 2021
I was happy with him and how well he explained the way forward
Date of experience: January 3, 2023
I have satisfied with the way my concern was handled. Thanks.
Date of experience: August 9, 2022
Best service from your customer care and they solve my issues.
Date of experience: August 8, 2022
I was needed few times and mostly all is OK.
Thank you
Date of experience: October 15, 2022
Great experience, they are highly appreciative and supportive
Date of experience: July 10, 2021
Was very helpful in solving my concerns and queries.
Date of experience: April 30, 2020
Really good support and fast respond, thanks so much Byron C
Date of experience: November 16, 2021
Nicholas Excellent Attention! Very friendly and cordial
Date of experience: November 17, 2021
I had an issue and it was solved, Thank you freelancer.com
Date of experience: July 7, 2022
Gabriella is very much accommodating and responded quickly!
Date of experience: January 4, 2022
It was a life saver. And he's cordial. Very nice one!
Date of experience: October 9, 2021
It was a great experience with the Freelancer website.
Date of experience: December 9, 2022
This person was really helpful. Very respectful manners to talk with freelancers.
Date of experience: October 8, 2021
Love working with freelancer team, hopefully our relationship will last longer.
Date of experience: March 18, 2022
Superb service provider. Am satisfied with his response
Date of experience: October 8, 2021
The problem was solved in two days and i received my money thank you soo much
Date of experience: August 31, 2022
Maine did assist me with clear instructions and guide
Date of experience: June 1, 2023
Awesome as always. I get all the necessary help and assistance. Thank you guys
Date of experience: December 8, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).