Freelancer has a rating of 4.7 stars from 18,393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Fast and personal. Didn't expect this from a large company.
Date of experience: October 13, 2022
He has always been a helpful person like before. I wish him all the best for his job out there
Date of experience: November 18, 2021
Freelancer supports did their best to fix my mistake.
Date of experience: March 19, 2022
Excellent co-operation received from Freelancer.com Support Team.
Thanks & Regards
Date of experience: March 19, 2022
Nice interaction and polite manner handling freelancers.
Date of experience: October 11, 2021
Good experience I did get my deposit refund very quick and easy!
Date of experience: March 21, 2022
Support was really good. Alex handled the issue very well.
Date of experience: September 5, 2022
He is a super star! Very accurate and fast. I am happy with his service.
Date of experience: December 12, 2022
Chelsea was very helpful and easy to deal with. Thank you
Date of experience: December 11, 2022
It was really amazing working on freelance, super easy & friendly
Date of experience: June 5, 2023
Was very fast and efficient! I'm extremely satisfied with the service.
Date of experience: July 12, 2021
I have a great experience with the support team thanks
Date of experience: August 30, 2021
Very helpful and patient it was a pleasure working with you
Date of experience: June 8, 2023
Good communication, respect me,, they solve my problem so i can say many thanks for them
Date of experience: August 29, 2021
They help me to reopen my account in an hour. Fast email responses.
Date of experience: April 29, 2021
It's Great to have Orion A. Assist me. The agent was very helpful.
Date of experience: April 30, 2021
They help me to solve my problems with the platform, thank you very much
Date of experience: February 11, 2022
I was asked about to get verified which have been explained nicely. Very good experiences.
Date of experience: November 19, 2021
It was great experience with support team they are very good.
Date of experience: July 23, 2022
Easy communicate and understand what i try to explain.
Date of experience: July 23, 2022
Harriet A. Did everything to assist me on my problem
Date of experience: July 15, 2022
Joey C was kind and polite with me while on interview
Date of experience: June 8, 2023
Great assistance from freelancer agent, appreciate their work.
Date of experience: April 29, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).