Freelancer has a rating of 4.7 stars from 18,393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
Very quick response and so helpful. Great service from Russel V!
Date of experience: August 6, 2021
Fast response and accurate answers for my issue I posted to the agent
Date of experience: August 2, 2021
I had a call for verification and it was smooth experience.
Date of experience: July 30, 2021
Live chat is very good.
I hope the freelancer support team will keep this always.
Date of experience: March 21, 2021
High efficient and effectively assist me to solve my problem. Thankyou team for your support
Date of experience: June 24, 2022
The interviewer enthusiastically supported me. Thanks
Date of experience: December 13, 2022
Very pleasant. Relevant questions about my knowledge and experience.
Date of experience: June 7, 2023
Maine was quick and thoroughly helped me to resolve my issue
Date of experience: October 17, 2022
I appreciate your awesome support and quick resolution.
Date of experience: June 9, 2023
I had an issue with my payment account and it was resolved so easily
Date of experience: December 14, 2022
He explained e everything very patiently and nicely.
Thanks
Date of experience: March 20, 2021
Thank you for giving me guidance in starting my journey here on freelancer
Date of experience: June 9, 2023
I had a chat consultation regarding the refund, and Kevin R helped me so much.
Date of experience: October 17, 2022
This was nice experience to talk with support, very quick and result oriented response.
Date of experience: December 13, 2022
It took a bit of time but support Chelsea V. was very helpful with the process.
Date of experience: June 22, 2022
It was nice talking to Chelsea and she guided me through the process
Date of experience: January 6, 2022
Thanks so much for the freelance support to reopen my account in a few days.
Date of experience: June 23, 2022
Ashton D. Was a great help for me to understand the freelancer platform.
Date of experience: September 19, 2020
Chelsea V. was a pretty understanding and straightforward interviewer. Thanks.
Date of experience: June 22, 2022
Very experienced. Hope my issue will be solved soon. I love to chat with him too
Date of experience: December 12, 2022
Jam P was very informative and guiding in resolving my problem.
Date of experience: January 7, 2022
They offered an incredible 50% discount on their already competitive rates.
Date of experience: June 8, 2023
Quick situation solver. Very helpful person. Great support.
Date of experience: June 10, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).