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Freelancer has a rating of 4.7 stars from 18,392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,
I think everything has been very clear and easy to understand.
Date of experience: October 11, 2021
I've just had a fantastic chat with the support. Thank you guys and Hayley C. It was very helpful.
Date of experience: May 3, 2021
Very nice support team. Great verification process.
Date of experience: December 14, 2022
The boy is very attentive and helped me with each of my requests. Excellent work
Date of experience: May 3, 2021
So far my experience with freelancer has been good.
Date of experience: August 30, 2021
Harriet was very helpful. Thanks for your assistance!
Date of experience: December 14, 2022
She was cooperative and it went smooth.
I appreciate her calmness
Date of experience: December 13, 2022
It's awesome interns assistance. I like the platform
Date of experience: January 27, 2022
I really appreciate was considering request on priority and resolving with satisfaction
Date of experience: July 10, 2022
Very co operative and excellent service I have got. Really appreciate their help
Date of experience: August 3, 2021
Smooth and clear communication with Chelsea. The verification process is pretty simple.
Date of experience: June 27, 2022
Chelsea was great in helping me to become verified. Many thanks :)
Date of experience: June 27, 2022
The support person was very helpful and responsive with my concerns.
Date of experience: January 11, 2022
The refund experience was swift and great. Keep it up Team Freelancer.
Date of experience: December 16, 2022
Victor C. Reminder helps me to discuss the dispute with my client.
Date of experience: March 21, 2021
Highly professional and polite behavior. Wonderful experience overall. Thanks.
Date of experience: June 26, 2022
Jordan V helped me resolving an issue in minutes with my project fee. He was very kind and humble.
Date of experience: December 15, 2022
Got very supportive and on-point reply. I am totally satisfied with the support member
Date of experience: January 11, 2022
Thank you so much dear Frieda S. For re-opening my account.
Date of experience: June 26, 2022
The general support helped me a lot. He replied fast and very helpful
Date of experience: January 10, 2022
Byron was so helpful in answering my questions - went above and beyond to help me
Date of experience: June 25, 2022
Very kind and understandable communication with staff, Chelsea
Thank you so much
Date of experience: January 9, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
