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2024 SITEJABBER AWARD

Freelancer

Ratings On Other Platforms

Trustpilot
4.5 / 5
Reviews.io
2.6 / 5
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Overview

Freelancer has a rating of 4.7 stars from 18,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.

  • Service
    1074
  • Value
    935
  • Shipping
    643
  • Returns
    726
  • Quality
    943

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 97.5%
Positive
1,869
Neutral
13
Negative
35
View ratings trends
363
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How would you rate Freelancer?
Top Positive Review

“Angie is very helpful”

Abdul Rashid C.
11/9/24

"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"

Date of experience: 10/30/24
See positive reviews
Top Critical Review

“The Lady that wanted to do the job for me.”

Hanne S.
11/28/24

She was nice at first but began becoming pushy as it went on."Hurry up" didn't want to talk about maybe lowering her price. So I let it go.! So she wanted to know everything we wanted on the site, and while we were sending her what we wanted right in the middle of the conversation, she blocked us after we had given her everything to work with. Very disappointed because I liked her but she was a bit pushy,

Date of experience: 11/18/24
See critical reviews

Reviews (18,384)

Rating

Timeframe

Other

Reviews that mention popular keywords

support team (1259) customer service (917) freelancer team (312) freelancer support (824) customer support (595) credit card (228) freelancer account (147) bank account (101) milestone payment (119) phone number (76)
Thumbnail of user nestori2
Spain
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

Buena experiencia con esta aplicación...

Date of experience: October 26, 2022

Thumbnail of user zjfaergqh
GB
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Fjkvn kjafak erjk; jfberek; jR KNwfRGKRBG FWbggba fjweGGW; B; JGB; G

Date of experience: August 24, 2021

Thumbnail of user leod62
Australia
1 review
0 helpful votes
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November 9th, 2019
Verified purchase

...

Date of experience: November 9, 2019

Thumbnail of user slyf
Philippines
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Good customer service. Good customer service. Good customer service. Good customer service. Good customer service. Good customer service. Good customer service. Good customer service. Good customer service. Good customer service. Good customer service.

Date of experience: November 22, 2022

Thumbnail of user jorgev65
Chile
1 review
0 helpful votes
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August 27th, 2019
Verified purchase

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Date of experience: August 25, 2019

Thumbnail of user marcoj55
GB
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool! Cool!

Date of experience: April 22, 2022

Thumbnail of user mohsina20
Pakistan
1 review
0 helpful votes
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October 28th, 2019
Verified purchase

Great vsgdbdhdvsvhssdbdbbdbdbbdbdbbbbxbfhbfbfbbfbdnjdjdndnnnnnbxbxbbxbxbxbbxbxbxbxbbxbxbbbbbbxbxbbdbdbdbbdbdbdbdbdbbxbxbdbdbxjfieirheuheheisjadbbdbdbdhhdhdhhdhdhd

Date of experience: October 28, 2019

Thumbnail of user moeinr1
Canada
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Date of experience: February 5, 2024

Thumbnail of user hamzam27
GB
1 review
0 helpful votes
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January 7th, 2019
Verified purchase

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Date of experience: January 4, 2019

Thumbnail of user vladislavk14
RU
1 review
0 helpful votes
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May 7th, 2020
Verified purchase

Я доволен поддержкой оказанной этим сайтом в разрешение моей проблемой связанной с тем, что с моего счета списали деньги, хотя сайтом не пользуюсь.

Date of experience: May 7, 2020

Thumbnail of user alwaleds
Saudi Arabia
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

Qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq

Service
Value
Shipping
Returns
Quality

Date of experience: October 29, 2023

Thumbnail of user mohamedd76
France
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Date of experience: September 18, 2023

Thumbnail of user eliase31
Bangladesh
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Good job! Good job! Good job! Good job! Good job! Good job! Good job!

Date of experience: October 19, 2022

Thumbnail of user isacn
Brazil
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

Goooooooooooooooooooooooooooooooooooooooooooooooooood

Date of experience: August 21, 2021

Thumbnail of user muhammadi124
Malaysia
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Gooooooooooooooooooooooooooooodddddddddddddddddddddddd

Date of experience: November 30, 2021

Thumbnail of user anubhavm2
India
1 review
0 helpful votes
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March 27th, 2021
Verified purchase

AwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesome

Date of experience: March 27, 2021

Thumbnail of user tharinduh1
Sri Lanka
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

Gooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Date of experience: November 24, 2022

Thumbnail of user bestbestbestb
Turkey
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Bestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbest

Date of experience: July 23, 2022

Thumbnail of user noesimportanted
Chile
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Preciso en su respuesta sssssssssssssssssssssssss ddddddddddddddddd

Date of experience: August 4, 2022

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From the business

Marketplace for freelance programmers, writing, design, legal work and more.

Business History

Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).

Company Representative

Thumbnail of user ayent
Ayen T.
Freelancer Representative
Typically responds within 5 days

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