Overview
Freelancer has a rating of 4.7 stars from 19,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.
It was very informative and really helped me a lot, thank you so much Heidi. I'm truly looking forward to seeing the final result and I appreciate your support throughout this process."
It was very nice professional interview with Russell V., direct questions to the point targeting verification of my expertise without complications.
Thank you and happy to be part from Freelancer community.
I want to sincerely thank Ami N. From Freelancer Support for her quick and respectful assistance. She handled my request professionally, confirmed the status of my ticket (#*******), and reassured me that it's being reviewed. She was polite, responsive, and made the process feel smooth and less stressful. Thank you, Ami, for your help and kind attitude. I truly appreciate support agents like you who care about users' concerns. – Karim Ismail
I recently had the pleasure of being interviewed by Russell, and I must say he was incredibly professional throughout the entire process. From the moment we started, he made me feel comfortable and at ease, while maintaining a high level of professionalism. He was clear, concise, and organized in his approach, making sure to explain each part of the interview process thoroughly. Russell handled everything perfectly, ensuring that the conversation flowed smoothly. It was a great experience, and I truly appreciate his professionalism and attention to detail.
Hello,
I just wanted to take a moment to sincerely thank you for your assistance. The instructions you provided were extremely helpful, and I was able to successfully resolve the issue with my account. I truly appreciate the time and effort you took to guide me through the process.
Your support has been invaluable, and I'm grateful for the prompt and efficient help. It's always reassuring to know that such a dedicated support team is available when needed.
Once again, thank you for your help! I really appreciate it.
Best regards,
NUR
Jonny made the onboarding process smooth and efficient. He was clear, professional, and made sure all my questions were answered. It's always a pleasure to work with someone who knows how to guide you step-by-step with clarity and patience. Highly recommended!
Just wanted to say how amazing Margaux was! I needed a refund and Margaux sorted it out right away - no fuss, no waiting around forever. Margaux was super friendly, explained everything clearly, and got it done in minutes. Didn't have to jump through hoops or repeat myself. Such a relief to deal with someone who actually knows what they're doing!
I love the experiences here. I am happy that I was asked to be apart top 3% of 80 million freelancers. It has been a short experience, but I cannot wait to beacon and hopefully accept what God has always and always wanted to be planned for me.
I recently had the pleasure of sitting down with Russell V for an interview, and it was an absolutely fantastic experience. From the very beginning, Russell's warm and engaging demeanor made me feel at ease, creating a comfortable environment for our conversation. He was thoughtful, attentive, and asked insightful questions that allowed me to showcase my skills, particularly in Excel.
Overall, this interview was an incredibly positive experience, and I left feeling both confident and energized. I highly recommend any opportunity to engage with Russell, as his professionalism, curiosity, and thoughtful approach to conversation make him an outstanding interviewer!
My verification experience is exhilarating. At some point, the verification requirements and journey appeared somewhat circuitous and tortuous as I had to struggle for a long time to get my referees to send in their reports and to submit all the documents for KYC. I must however give kudos to the Verification Team particularly Russell V. They were not just very thorough and detailed but also extremely professional.
I had a great experience during my interview with Jonny. He was kind, polite, and created a comfortable environment that made the conversation flow naturally. The interview was straightforward and well-structured. What stood out the most was the valuable guidance and knowledge he shared. Truly appreciate the time and effort he put into the process.
I had an issue where I didn't receive payment for a completed project. I reached out to Freelancer customer support, and they provided me with clear and helpful details on how to proceed. Their guidance was prompt and professional, making the process easier to understand. Overall, I appreciate their support and assistance in resolving my concern.
I truly appreciate the support I received—my question was handled with clarity, patience, and genuine professionalism. The response was not only accurate but also thoughtfully explained, which made me feel valued and well taken care of. It was one of the best support experiences I've had.
I was promised a verified badge that I never received.
Russell who's last name is secret, which should've been the first indicator of him being a scammer, is heavily hurting the reputation of freelancer com and committing a crime by not refunding something he did not deliver.
I participated in a contest on Freelancer, investing significant time and effort into delivering a high-quality project. However, the contest holder set a very low prize for a project that required extensive work. Despite fulfilling all requirements, the client disputed the contest, which felt unfair.
Freelancer's dispute resolution process has been slow, and I feel that freelancers need better protection in such cases. Clearer contest guidelines and a fairer resolution system would improve the experience.
I hope Freelancer takes steps to support freelancers who put in genuine effort and ensure that contest holders offer fair compensation for the work required.
Excellent Support Experience!
Thank you Margaux S.
I had a great experience with the support team. The agent was professional, responsive, and provided clear guidance throughout our conversation. They addressed all my concerns efficiently and ensured I had the information I needed before closing the chat.
I appreciate their patience and willingness to help. Highly recommend their support service!
Andrei was patient, clear, and detail-oriented in helping me resolve what initially looked like a missing payment issue. Even when the transactions seemed confusing, he stuck with me, double-checked the data, and ultimately provided a clear explanation for where the funds went, including catching small deductions I hadn't noticed.
I appreciated his INCREDIBLE attention to detail, quick responses, and the fact that he didn't dismiss my concerns.
Support like this really helps build trust in the platform. Thanks, Andrei!
It was very interactive session with Russell V. during the intervie. It was a nice interview process taken by russell. Covered up major niche skill-sets helpful for the recent market trends for both web and mobile development. Thank you. Looking for a great contribution to the project
I want to express my sincere gratitude for the opportunity to interview with Freelancer. The process was conducted professionally, and I truly appreciate the thoughtful questions and engaging discussion. It was a pleasure speaking with Russell V and gaining deeper insight into the role and company culture.
I am very excited about the possibility of contributing to your team and look forward to any next steps. Please feel free to reach out if you need any additional information from me.
Additionally, i would like to thank you for granting me the opportunity to express my feedback sharing my thoughts on how i was assisted.
Thank you again for your time and consideration. I look forward to staying in touch!
Best regards,
Fadzai Nyajina
Bad experience, because I didn't have time to use the service, but I was going to be charged.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members