Absolutely the best application for cryptocurrency. When I came up to Freewallet, I immediately deleted all my previous wallets. Now I store all the coins in one place: safe and secure Freewallet app. Totally satisfied with it!
This wallet showed itself awesome in 2020 when I just started to delve into the essence of cryptocurrencies. All my deals were done effortlessly, and I wasn't charged high fees for them. The team is really responsive and happy to help. I didn't have a single reason not to trust Freewallet, and it still is.
It was even easier than I thought. I needed a wallet so that I could use the coins here and now, and since only Freewallet offered a reasonably secure service, the choice was obvious to me.
Over time, my opinion hasn't changed, and my confidence in the possibilities of Freewallet has only increased. The wallet proved to be fast and helpful, doing everything I needed and the way I needed it. There were no delays in transactions, the fees are always enough to increase the speed of transactions, but low enough to be profitable. There were no complaints about the security of the entire time of use, as well as the reliability of the wallet as a whole.
I firmly decided that I would stay here, because while this service is so good, you need to seize this moment.
I have used this wallet for a while and all of a sudden my account had been suspended! I contacted support and was give a long list of passport and drivers licence photos and page with written a long messages on with my cellphone on the photo on the app! How ridiculous. I have done it and nothing, just pending. Contacted support and I must send all photo again. I have my password, 2FA security and all photos and still nothing, just sarcastic replies from support. I don't know if they are scammers or just amateurs!
This is real, I did the verification and still nothing!
My account withdrawal was suspended due to security found there was suspicious activity. During the verification process, Freewallet team are very supportive until my account was set free. But in terms of security details they are very very straight.
I have to use this wallet often due to circumstances, and I am glad that I found such a reliable and stable wallet for this purpose. I am pleased to know that I can just use my wallet with peace of mind, without worrying about the potential problems that usually arise in such cases. This isn't my first wallet, so I know what I'm talking about, and yet Freewallet surprised me in this regard. When I need to withdraw part of the coins, I just do it.
This year gave me a great experience with this wallet, which I didn't expect. I still believe that I want to continue being your client.
Over $500 was taken by these scammers. It wasn't just lost; it was outright stolen. I regret not reading the reviews sooner.
Hello, please do not distort facts—no funds were ever stolen by Freewallet. You haven't provided identifiable details to help us locate your support request. Please update your review with your ticket number or User ID so we can look into the details. UPD: Hi there! We haven't heard back from you yet. Please share your ticket number here.
I've used freewallet for several months. When I tried to withdraw my funds they froze my account. I've provided verification information to them and they still refuse to unlock my funds. Many others seem to have similar issues.
Hello Scott, we would like to stress that our goal is to secure our users' transactions. When we offer our users to go through a verification procedure, it means we’d like to identify them as the rightful owner of the funds and secure their transactions.
At the moment, your case is in progress in our Sec Dept. Once there is news, we will notify you via email. Thanks for your patience!
UPD: Dear Scott, as we can see, your verification procedure has been successfully completed a while ago. Your account is active now, please check.
After not using Freewallet for a long time, when I tried to log in I was told to pass verification. But after passing I noticed that all my savings were transferred to unknown addresses, but I did not make these transactions. In total I lost 1 ETH and 7 LTC. I have not been able to get any support to recover my assets.
Hello Thomas, please share your ticket number so we can look into the details. UPD: Hi, we haven't heard back from you yet. Can we still help you? Please let us know.
I was impressed with how secure this wallet is with all the security procedures it has. I have no complaints about the quality of service. The wallet is fast and smooth. The controversial point I think is that this is a remote service, and I don't have absolute control over the private keys. In defense of Frewallet, I may say that over the years this wallet has not let me down.
Answer: Hello! Freewallet is absolutely legit and works in compliance with international regulations.
Answer: Hello, please share your ticket number so we can look into the details and assist you.
Answer: Hello, we don't charge any fee for using our app. However, we use third-party services which charge a commission for their services. If you need any assistance with our app, please reach out to our customer support service here: https://bit.ly/2rgGdRw
Answer: Hello, please submit a request here: https://bit.ly/2rgGdRw, and our support team will check the details.
Answer: Hi, there are 4 fee options for sending Bitcoin in Freewallet. You can choose whether you pay a bit more for your BTC coins to be delivered quickly or send coins with a lower fee and have them delivered at a later time. Kindly note that the network fee can be dynamically adjusted to make sure a transaction is included on one of the new blocks and is eventually completed faster. If you'd like us to take a look at your withdrawal fee, please email us via our official support portal here: https://bit.ly/2rgGdRw.
Freewallet has a rating of 2 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Freewallet most frequently mention and customer support. Freewallet ranks 20th among Cryptocurrency sites.
Hello, the safety of customers' funds is our top priority. Therefore, some users pass the verification procedure to prevent hacking attempts and require compliance with international laws. Please share your ticket number so we can look into it.