Beware! They will freeze your account and ask you for all types of documents that even if you provide they will not release your funds.
They have scammed me for over $2000 worth of bitcoin. They will not withdraw my funds for no reason.
Hello, we've located your support ticket and can see that our team is still waiting for the requested details. Please don't worry, your funds are completely safe in your account. To complete the procedure, please get back to the support ticket and follow our reps' instructions. Thanks in advance for your cooperation! UPD: Hi there! Checking your support ticket, we see that your issue was resolved some time ago. Can we be of assistance with anything else? Please let us know.
Can honestly call it the best wallet for storing your crypto. Fast and secure, quite reliable. Recommend!
Worst site ever accidentally put wrong email now I'm a full day in trying to fix it with no help from This company customer service sucks
Hi there! Could you please update your review with the ticket number? We'll be happy to look into the details and get back to you with an update. Looking forward to hearing back from you!
UPD: Hello, we haven't heard back from you yet. Can we still help? Your ticket number would be very helpful.
Nice wallet. Not gonna change it. I'm glad to know that there's such a good cryptocurrency application. Recommend.
Well, this is an amazing wallet for storing your coins, tokens, or even both. Freewallet never stops surprising me. Recommend :)
Got no issues here. This wallet from Freewallet works fine and is stable, the transactions are really fast.
I deposited funds into freewallet $172.1 month passed still my account was suspended then i try to send my USDT to another wallet.
Hello,
Unfortunately, we weren't able to locate your support request. Could you please update your review with your ticket number or User ID? We'll be happy to look into the details and get back to you with an update.
Answer: Hello! Freewallet is absolutely legit and works in compliance with international regulations.
Answer: Hello, please share your ticket number so we can look into the details and assist you.
Answer: Hello, we don't charge any fee for using our app. However, we use third-party services which charge a commission for their services. If you need any assistance with our app, please reach out to our customer support service here: https://bit.ly/2rgGdRw
Answer: Hello, please submit a request here: https://bit.ly/2rgGdRw, and our support team will check the details.
Answer: Hi, there are 4 fee options for sending Bitcoin in Freewallet. You can choose whether you pay a bit more for your BTC coins to be delivered quickly or send coins with a lower fee and have them delivered at a later time. Kindly note that the network fee can be dynamically adjusted to make sure a transaction is included on one of the new blocks and is eventually completed faster. If you'd like us to take a look at your withdrawal fee, please email us via our official support portal here: https://bit.ly/2rgGdRw.
Freewallet has a rating of 2 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Freewallet most frequently mention and customer support. Freewallet ranks 20th among Cryptocurrency sites.
Hello Shannon, we would like to stress that the safety of customers' funds is our top priority. By providing the requested information, users identify themselves as the rightful owners of the funds and secure future transactions. Unfortunately, we can't locate an account or support request associated with your name in our system. Could you please update your review with your support ticket number? We'll be happy to look into all the details. UPD: Hello, we are still awaiting any identifiable details to help locate your case. Looking forward to your update!