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FruitBouquets.com Reviews Summary
FruitBouquets.com has a rating of 1.6 stars from 473 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FruitBouquets.com most frequently mention customer service, edible arrangements and next day. FruitBouquets.com ranks 172nd among Food Delivery sites.
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I wanted to get my grown-up daughter something special for her birthday and I saw an ad in one of my iPhone gaming apps. The menu offered many delicious choices. Ordering was quick & easy and a 1/2 dozen beautiful strawberries arrived on her doorstep the very next day! Thank you!
This is the second time I ordered from you and I Love It! I had a problem with the first order (the delivery
Guy mixed the streets up) and the rectified it immediately. They are courteous, prompt and needless to
Say, I am very happy with the service and attention I received.
The whole family enjoyed the sweet treat the Birthday girl received! I will use this service again!
This is the worst business! Their customer service is no help at all. Tell everyone you know not to trust this company they will gladly take your money but never deliver your order!
According to the site the item should've been received by noon at our business. It showed up at 4pm and my boss was already gone for the weekend.
I was disappointed, it did look as fresh as the photo. The cantaloupe was not ripe. The dipped strawberries did not look fresh. There was not as much fruit as the photo. For $100.00 I feel like I did get ripped off. I will not order from here again!
Was thrilled it arrived before she left and that it looked like the picture. I have never ordered online before so I was worried. Pleasantly surprised.
Last Friday I decided to order fruit and chocolates for a sick friend. I ordered and was told it would be delivered the same day and gave us a confirmation number. Later I received a phone call statIng they were very sorry but that the florist was overwhelmed and could not deliver our order. They said for our inconvenience they would send a $20.00 gift card and they would deliver our order before noon on Monday. We did not hear anything on Monday so we called around3:30 to see what happened. After holding for 45 minutes she came back on to say it was not delivered and would not be delivered because they could not get a hold of the vender. I asked to speak to a supervisor and after holding another 20 minutes she stated she was very sorry that it could not be delivered that day maybe tomorrow. At the point we asked for the order to be cancelled and made other arrangements. This was very embarrassing since we had already notified the recipient. Thank god for choice and options. Your services will never be needed again.
Disgruntled Customer
My father received the Fall Arrangement and it was absolutely beautiful. Fruit was very fresh and delicious. He was very please which made me feel extremely satisfied with my choice.
My girl was very pleased and the same day delivery was just hours after I order it. The turn a round time worked perfect for me.
My daughter was soo happy with her basketful of fruit. Thank you so much! We are definitely going to use your services again!
Rotten chocolate covered strawberries. Oranges were dry and discolored. Waste of money will not be buying from here again. You get what you pay for edible arrangements is a lot better
It was very easy to order and it got to my Pastor and his family on time they enjoyed every bit thanks. I will be ordering again.
This is a 1-800Flowers.com company and on my credit card bill it states Shari's Berries or www, berries.com, and I probably will not order from them again. All companies who are operating since the Covid Pandemic should provide extra ordinary service, delivery and quality of their products! I had to make over 4 phone calls to check status of delivery, never receiving a email or text message! I ordered an edible fruit arrangement for my brother who has Parkinson's Disease, and was being cared for in a assisted care facility, which I could not visit. My brother called me on his birthday at 4:28PM on 10/7/2020 his B-Day., that is after 4 phone calls! I was told they deliver to funeral parlors first, then businesses, last others. That is ridiculous that rule does not apply for edible fruit which should be delivered before 3PM, and hire Americans only for customer service and not outsource internationally, people in USA need jobs!
I placed a same day order at 9am for a very special occasion & at 8:40pm I saw that the order still wasn't delivered... when I called customer service the gentleman over the phone stated to me that they can't guarantee same day delivery even though it's on the website. Only after I made a post on FB an hour later it was delivered - an order placed at 9am didn't get delivered till almost 10pm the day was almost over I'm only giving it 2 stars because at least it was actually delivered but I'm still disappointed plus I paid for 2 mylar congratulations balloons & my friends were delivered 1 red heart balloon
I ordered for a funeral. Made specific request for morning delivery. It arrived at 3PM.
Did not look like the $100 arrangement nor the PICTURE! Is the driver eating these fruits on the way there?
Terrible customer service!
Having FEDEX delivery caused a lacklustre response from the recipient. Product was good but lost the value in my eyes. Will never waste the money for the non-special end result and a ho hum thanks for the thought.
She is away at school and we couldn't be with her. We sent chocolate covered strawberries and she LOVED them!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members