Good thing I didn't order for a funeral. Just a birthday. But like the other reviews they tried to take the money and run. Had to call the card company. Can't believe they are still up and running business. With the Mac Logo and on Google. WTF..
I realize during this horrible time with COVID19 sweeping the country thing will not be perfect. Money is tight but I wanted to send a boquet to my mother for Mother's Day. I made my choice, set the date and delivery address, paid for the boquet. The money was taken out of my account immediately. 5 minutes later I get an email telling me there were no local florist deliveries in the area. I opted for a refund which I have not gotten yet and it's been 3 days. I will never use them again. They should have told me up front there were no deliveries in the area I wanted the flowers to go.
I also wish I would have read these reviews before placing my order for flowers for my 93 year old Mom that is in a nursing home. They were supposed to be delivered on Friday, May 11,2018 and still have not been delivered as of today May 15. I have called everyday and they say someone will return my call and everyday nobody calls me back! I have called my credit card company and the charge is still in "pending" so they aren't able to dispute it for me! Please don't use this company because the order will never be delivered and you will just be out the money you spent!
Ordered flowers to be delivered on a Saturday. Not only did they not show up but the florist didnt accept the order and no one told me or the site. I was left until I cancelled the order Sunday. No one even offered free shipping or a larger bouquet to keep my business. Ill be sticking with 1800 a Flowers. At least they deliver on time
Got in on a slickdeals. Was posted by a florist.com rep. Pulled trigger thinking it can't be that bad. 40 bux for a bouquet with delivery. Picture looks so beautiful. My wife received it and was embarassed. Got 2 roses, 2 tulips and a couple of stems and a mini balloon. Looked nothing like the picture. I could have gotten a dozen red roses and a box of godiva chocalate at half the price. Will never order from them again. 1 star for on time delivery i guess.
Paid to have the items delivered the same day at an extra charge. Not only were they not delivered, they never even attempted to deliver them until past close. Furthermore, they were not delivered the following day right away either. I guess I will continue going elsewhere, where they care about customer service and peoples time.
I recently had a florist design delivered by a local florist in rural upstate NY after placing an order online with eFlowers.com. She was thrilled and I was impressed with the quality I received for a good price.
I ordered flowers for my mother and was excited what i saw online and when my sent the picture to me of her flowers completely different. I called and they said they have a right to replace if flowers are out. No Happy
Ordered a fruit boquet for Mother's Day and it was suppose to be delivered Friday. I made sure someone would be home all day- they were never delivered. I called Saturday and they told me they attempted to deliver Friday at noon but nobody was home. Well that's a lie! I asked if they would be delivered Saturday. She told me they should be. It's now 8:00 and they once again were never delivered. This company is a scam! Do not order from them!
Shame on me for trying them a second time! First order not delivered because no one home, I was not notified! Had to call multiple times and leave messages for a return call! Second time I ordered flowers and was not notified of delivery, have called twice now and left messages for florist with no response!
Overview
FTD has a rating of 1.3 stars from 424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FTD most frequently mention customer service, next day and local florist. FTD ranks 259th among Flower Delivery sites.
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- Downers Grove, IL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members