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G2A
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G2A

g2a.com
Spain
1 review
0 helpful votes
Follow Andrii S.
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The site is garbage
September 1, 2024

The site is garbage
Sellers sell garbage, and customer support does not respond! The site is garbage

Close this scammers website

Date of experience: September 1, 2024
GB
1 review
0 helpful votes
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ABSOLUTELY DISGUSTING SCUMMY COMPANY! TAKING MONEY OFF PEOPLE AND PROVIDING FAKE CODES AND THEN IGNORING REFUND REQUESTS. I BOUGHT ROBUX KEY FROM THE SELLER Ultimate_choices AND I AM FUMING!

Date of experience: September 1, 2024
Florida
1 review
1 helpful vote
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I purchased a permanent desktop version of Adobe Acrobat Pro 2020 from G2A.com. I purchased in January 2024. I received an error message from Adobe that my license was already in use by someone else. I asked G2A for another set of license keys, which were originally provided. The second set of keys was also invalid. I still have not received a refund. Be very careful!

Date of experience: April 26, 2024
New York
2 reviews
3 helpful votes
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Yep. They are refusing to unsuspend my account unless I send selfies. I have provided the information the need, but refuse to send selfies and told them my valid reasons why. Instead of helping, they tell me I'm a terrorist or money laundering person,l that has rejected their help. The only thing I rejected was a request for a selfie.
One apple gift card (low value) is apparently enough to fund terrorism.

Date of experience: April 12, 2024
Ireland
1 review
0 helpful votes
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It's a total fraud
February 15, 2024

It's a total fraud. I purchased a Kaspersky license from them which turned out to be fake. G2A refused help of any sort, I followed it up with the seller, and they gave me another license in exchange for me updating their bad review (which I was naive enough to do), the second license went invalid in a day and turned out to be fake, no respond from the seller afterward.

Back to the G2A, they asked to wait for a week and if no refund took place, come back to us, which I did. Their response then was to go to the police, file a report, send us a copy of that with your full personal information and they will submit it to authorities. Long story short, if you buy something from someone random in the street you will get better support and a higher chance of a good purchase.

Kept best for the last, they will charge you a mandatory fee apart from the license you buy for their service! I strongly suggest avoiding them, as you just will lose your hard-earned money.

Date of experience: February 15, 2024
Netherlands
1 review
0 helpful votes
Follow Mark W.
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Serial key didn't work. Unsuccessfully attempted to contact seller for a refund.

Adobe Acrobat Pro 2020 did not install due to a unrecognized serial key.
Contacting the seller through their website did not work after several attempts. Buggy website makes this a frustrating experience

Date of experience: February 19, 2024
Massachusetts
1 review
0 helpful votes
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This is a Scam!
April 3, 2024

I just bought two software and they sent me invalid keys. I contacted them and got a reply. I kept having issues and I can't contact them anymore. They don't respond to the original message, and when I try using "Contact the seller" the message can't be sent.

Date of experience: April 3, 2024
Canada
1 review
0 helpful votes
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I bought a key that not only did not work, but was in a foreign language from a seller called TFAGames. When I attempted to immediately refund, they ignored me and closed the conversation. When I brought the matter up with G2A, they defended the seller, and would not refund the key, before also closing the conversation. Buyer beware: this company takes no responsibility in what is listed on their website.

Date of experience: April 5, 2024
Portugal
1 review
0 helpful votes
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Got scammed
April 18, 2024

I bought 3 gift cars and 1 didn't work.
When I complained to the seller he just pointed a finger to a random unrelated reason and closed the conversation.
When I asked for a refund of 1 of the 3 keys I got banned.
I contacted support they just said that I was banned, period, no support at all.
Now I'm feeling scammed and will have to dispute it on my bank.
I don't recommend anyone to deal on this platform.

Date of experience: April 18, 2024
Texas
1 review
4 helpful votes
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Scam website
February 13, 2022

I've used G2A several times previously no issues. I had a friend who wanted me to come back and play Destiny 2, so they ordered me Beyond Light Deluxe. A month after the game somehow gets taken off my steam and all that's left is a notification that someone refunded the key and the item has been removed from my account. Can't contact the scam seller cause why would a scammer reply. 7 days later I try to the money back guarantee which I get replied to saying I need to go to a police station and file the theft and get official paperwork proving this and then they can start the refund process. I have never seen a practice like this and they did it cause 90% of people will just move on. So in closing, yeah it's just a scam website and you can't trust even high rated sellers.

Date of experience: February 13, 2022

Overview

G2A has a rating of 1.3 stars from 192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G2A most frequently mention customer service, steam account and credit card. G2A ranks 1290th among Video Games sites.

service
108
value
101
shipping
83
returns
104
quality
100
This company does not typically respond to reviews