GolfStoreEurope

Ordered a new set of golf clubs and they came in right on time. Much faster than my experiences with the other site I used in the past, less hassle, and cheaper too. Love these babies! I'll be back later for more toys. Thanks golfstoreeurope!

Yet another horrible experience to go with all the others posted on this site. Place an order 10 days ago. Order has been being processed by warehouse staff ever since even though their website states 24 hour dispatch. Have been emailing daily for past 5 days to get an update. Zero response though they cite 48 hour customer response. They are either a scam or totally incompetent. Avoid!

This is the worst experience on web-trade I ever had. Paid the item "available on stock" 1.5 month ago and still no fulfillment.
Over weeks it is not possible to get anybody on their telephone "service-line". They occasionally reply to emails only with very unsatisfactory message.

Great site. Ive had 4 orders in the past year and all arrived in time. Last set of irons arrived within 3 days. Customer service very good and prices competitive. Ill be shopping again when the snow goes :))

Some are reporting less than perfect experience with golfstoreeurope, but I had an excellent experience. Ordered golf balls and a bag to replace my old one, and it came in extra quick! I was able to have everything I needed for a weekend of golfing with friends. Very good pricing and beyond my expectations. Thanks, I'll be back!

It has been a very bad experience. Three weeks after ordering two items that allegedly were in stock, I have not received anything. Their customer service is non-existent. Their lack of respect for customers is intolerable. I will not buy anything else from them. GolfStoreEurope is fully unreliable. Do not buy there, if you can avoid it.

This is the worst internet shop I ever met.
In mid September I placed an order and they immediately charged my credit card.
The order has never been executed, so in mid October I agreed with them by email to have my money back.
Another month is over, but I only get promise, no refund.
Absolutely unreliable!... if not worst...

Ordered and paid over £300 for goods over 3 weeks ago but have not received. Non existent customer service, no advise/emails received regarding my order and only a recorded message when you try to telephone them. No goods or refunds received even though I have sent numerous emails. Waiting for Paypal and my credit card company now to recover the funds.
Shop elsewhere and save yourself the headache.

3 weeks and still waiting for my order (clothing). They have not stopped replying to my emails, but in my book that doesn't make them any better. As many other people have said, avoid this site if you want to avoid trouble.

Well it was excellent experience. I got all of my shoes in very quickly and made for a fun time out at the golf course with the family that weekend. I was very impressed with easy site navigation and phone service as I called to ask about ladies shoes. So friendly and helpful. I will be back soon!

I don't know what the issue is with other people, but I love this online store. I have never had any issue with my purchases; as a matter of fact, It's always been a smooth process. They have a lot to choose from and plenty of options. Shipping is lightening fast as well, which is definitely appreciated. I would highly recommend.

This website simply sells items they do not have in stock without informing you!
I have been waiting for my order for 3 weeks and now they are telling me that there will be a further 2 weeks wait because the item is out of stock.
Of course, the price of the items was immediately charged on my credit card...
This is the second time I have major problems with them and I am sure there will be no third!

Stay away.

Items listed as IN STOCK are not actually in stock.

They charged my credit card and nothing happened for a week. Finally when I contacted them they told me that the item had been discontinued.

They didn't even bother to tell me that. And I still don't have my money.

Single worst company I have ever dealt with, advertise 'in stock' clubs and then inform you it will take a month to get from a supplier.
They then said it would take a further 3-4 weeks than originally planned so I cancelled the order.
7 emails later and 8 weeks and I still have not received a refund and they cannot offer an explanation.

Rang the company due to mixed website reviews. Got through to Martin who was courteous and professional. Asked him to physically check that they had the product I was looking for and he did this and confirmed it. Product was shipped on the day they said it would be and it arrived the next day. No problems. Both Martin and Catherine (who took the order) were very nice. My experience is that you should check by phone that they have the product you want as it looks like their inventory system is not showing accurate quantities, which seems to be causing some grief for other users.

Maybe you guys were just unlucky as I have ordered twice form Golf Store Europe and had no problems with delivery. One order was a custom fit Vokey and the other for shoes. That's just my experience... Pieter.

My daughter ordered a rescue club at the end of November and the money was debited from her account. No delivery by 20th December so she tried to call. Surprise no way of getting through so she e-mailed them. She was told that the club was out of stock. She asked for a refund, but still hasn't received it despite two e-mails assuring her it had been paid and would be in her account within 24 hours.

I have also sent two e-mails asking for someone to contact me, but nothing.

Is this company actually real? Seems like they are a bogus company cashing in the hard earned cash of people with absolutely no intention of supplying the goods.

Based on my daughters experience I would use this company.

After ordering a Scotty Cameron putter, where the GolfStoreEurope gives out an expected delivery date of 10 working days I thought it would be a good site. Unfortunately, after multiple mails... no putter delivered. Customer service did not show that they cared and I did not get one answer that gave me indication when the putter would arrive. We are now almost 5 weeks further and I have withdrawn my payment via my credit card company. GolfStoreEurope cannot be trusted and there are better sites available. Golfonline.co.uk for example.

Buyer beware! Sadly I am reporting the same experience as the majority of people. I order a putter on the 22nd November which was marked as "in stock". I called so many times I know their telephone number by heart, not once did they answer. At almost 3 months in I have cancelled the order having been promised delivery dates which were never honoured... The telephone number on their site must be for the warehouse. If you search google you will find another number for the sales room, they won't be able to help too much but you at least get to talk to someone who can pass on messages etc.

Massive delay on my order and they have charged me for goods they could not ship because it was out of stock. Still waiting for them to confirm if I will be getting a refund for what they could not send!

My first time on their site but I have been to their store many times. If you ever get the chance you should visit their retail store, it is amazing and the staff are very friendly. The website, golfstoreeurope.com is the next best thing when I can't go in person.

Web site is easy to navigate and had no difficulty with placing my order. On dispatch of the item, I was informed of the tracking number and, the item was received within the specified time. Good all round service from this retailer.
Many thanks

Correct goods arrived reasonably quickly but with unremovable security tag on! Cannot get through by phone and they don't answer emails. Going to reverse the Credit Card payment today if no response. Never again!