GolfStoreEurope

Unending list of victims. I bought an odissey superstroke versa putter in november and paid £133. The putter has never arrived and anytime they answered to my emails with different excuses. Yesterday I received the email saying that the company was under liquidation. Congratulations...

Definitely use golfonline or onlinegolf rather than these guys. Clearly a profit before service website. Classic advertised as in stock but 2 of 6 items were not, despite being marked as in stock. Takes them ages to respond to emails and offer no compensation.
One of the items marked as in stock had to be ordered form the supplier! So 3 weeks later the order is still not shipped. Ask them to cancel and refund but surprisingly the order was shipped that day minus one item that was partially refunded at a lower price than what was paid for (by £9!). Convenient mistake?

Ordered a custom fit iron set Mizuno and after one month never received it. They provided me a proof of Delivery that i never signed, be careful they are using a courrier who do fake proof of deliveries. I'm fitting for more than 3 weeks in order to get my order or a refund of my purchase.
Poor customer service, poor service, they just want suck your money never purchase on this websiste

Excellent store and excellent service!

I have ordered now a few times with golfstoreeurope and have experienced quick delivery with very low prices! I would definitely recommend shopping here and I will be doing all my shopping here in the future.

As a Scot, I like to think I know a thing or two about Golf :) and this store is tits! While I like to go to the store in person, the website is the next best thing. I'm able to get everything I need for a day out.

Placed my order mid October, come mid November I canceled it having not received it. Was promised a refund. Having not received my refund after two weeks, I was forced into having to open a complaint with Paypal to get my money back. Stay far far away from this company. I would give this place -10 stars if I could. Ping doesn't allow their clubs to be sold on the web, but golfstoreeurope.com does. This should be a warning flag. Sad I missed it.

I requested a price match for a trolley I had seen on another website at a cheaper price. They responded within 5 minutes accepting my request. Order was dispatched quickly. Couldn't really ask for more.

Three weeks after my order it became clear the product was not available (even though it was (and still is) shown as "in-stock" on their website) and cancelled my order. After four weeks still waiting for the refund..

I placed an order for a Scotty Cameron Putter and TW golf shoes plus some minor things like tees etc. A day later I got this message... Many thanks for your recent order at GolfStoreEurope.
However, please be advised that our accounts team have placed a restriction on your order.
As this is your first order, we can only ship to the billing address.
Please advise.
Regards,
Brendan
GolfStoreEurope
How antiquated is that, ok so cancel my order was my reply but please confirm it is cancelled so I can order elsewhere.
It seems that now they are not getting my business they can't be bothered replying. Steer clear from this MICKEY MOUSE OUTFIT You have been warned

I can't say that I don't see some of you had a bad experience with this site. But I must tell you that I had a great experience with this website. I had some problems with my order but their support was very fast and helpful.

That was a mixed experience!
When you receive an email saying that the product ordered is not in stock while on the website is still in stock, you feel it's going to be a scam.
BUT, the customer service is pretty good and inform you of what is happenning.
It took 2 more days to be delivered.
To conclude, most of the products on the website are NOT IN STOCK.
If you are aware of that you can order without any problems

This Golf webshop is absolutely unreliable! Item I orderded says " in Stock" but takes too long to be delivered, still waiting to receive and time is getting tight due to golfweekend. They do not response either by email and telephone. Lack of service!

Stay away from this company!

I ordered march 30th, very bad customer services communication. Alos my ordered products were all on stock when I paid for the order, but one day after serveral of them went out of stock causing a huge delay. Also in customer support emails seem not to be answered on a case basis by the same employees. I had 6 different customer service reps answer my emails. Absolute horror, I will never buy from them and cannot recommend their service nor their low prices, because their are not worth saving 20% towards the golf store around the corner.

My order of March 21 was charged my card on the same day. First part of my order delivered April 26 (more than one month), and the last item, a Callaway wedge, was delivered May 4. In this parcel GSE had put wrong invoice with the full value of my total purchase. I was then deemed to pay approx. £90 (NOK 842) more than I should. GSE left to me to get my money back from the Norwegian customs. Which has turned out to be a new problem. I have spent extremely much time and E-mails to clean up GSE's mess! Thumb down!

I ordered a pair of footjoy shoes, the web page stated that they were in stock and would be delivered the next day, that was on the 8/12/12 and it is now the 16/12/12 and they have still not been delivered, after numerous unanswered phone calls and e-mails I have contacted my credit card company to gain a refund, I will never use this company again and advise others to do the same
Mick c bexleyheath

I can not recommend this company No star would be a more correct rating.
Four out of four times they have not been able to deliver what they have promised. The fastest delivery was four weeks the worst one was four and a half MONTH delayed.
Despite clear mail communication they have sent things that we have not orderd, or refused to accept as substitute for orderd items
Been promised answer within 24hours... in reality it was we who called them after two WEEKS.
Refound has not worked as it should has lost several hundred pounds

Ordered a couple of items in early December and received them within the expected few days. Excellent price (after a trawl, couldn't find any better at the time) and products were of the expected quality.
I've used GolfStoreEurope on a few occasions now and have had zero issues or concerns. (Pehaps if my order wasn't right I may have had a "Customer Service" issue but I haven't!).

Happily use them again.

To be honest I have ordered twice from Golf Store Europe. My first order was delivered on time and with no problems. My next order was delayed. It was a Taylomade custom fit order and Golf Store Europe told me that Taylormade had some component issues. Being the sceptic I contacted Taylormade myself who confirmed what Golf Store Europe had told me. Although they advertise a 10 day turnaround on the site my order arrived after 14 days but this was a genuine enough situation as confirmed by Taylormade. Anyway I saved £120 on my order compared to what it would have cost me locally so it was worth the extra 4 day wait

Golfstoreeurope is a disaster! I took them 7 weeks to find out, they couldn't deliver the 3-wood I ordered. That made me cancel the order. Sixteen days ago i received an email confiming that the refund would be processed, and I still didn't receive any refund. They were VERY fast at drawing the money out of my account (1 day) though!

I have now wrote them an email explaining my frustration and letting them know taht if I don't have the money within three business days, the next they will hear from me, will be through my lawyer and Consumer Europe.

Please... Never shop at golfstoreeurope.com It's at disgrace!

I have bought items through this website several times. 3 or 4 separate orders and have always received the products. The total ordered value has been for +/- 1000 euro's. The delivery wasn't always very fast but the products have always arrived and my emails have been answered correctly.

This is the worst online company I have ever come across I read some reviews before ordering and thought it can't be that bad but I was wrong I ordered on the 4th of December thinking it should be here as I was buying a Christmas present but my good still haven't arrived 2 days before Christmas they are quick enough to take your money. Tried phoning all you get is a recorded message sent numerous emails with no reply so to anybody reading this and thinking of ordering don't you will regret it.

PAYPAL dispute to get money back! I wish i had read these reviews first before buying from GolfStoreEurope... Takes ages to get them to reply to any emails and when they do they say item has just gone out of stock? Why could they not warm me? Then they say item will take a few day and to wait! Then I wait and then they say they are moving premises... Then they say item will take weeks to order, so will refund and send it to their accounts department.? Did they refund NO! So I had to open a claim with PAYPAL for my money back through the Paypal action centre. If I hadn't used Paypal, my money was gone! Because of GOLFSTOREEUROPE delays it would have meant you can not claim after certain time. Terrible :(

Made an order for custom clubs and 6 weeks latter still no signs that they are shipping the material.
Also made 2 aditional orders for material in stock and 3 weeks later also no shipments of any kind.
I believe this company is facing finantial problems.
One of this days all customers will be confronted with a bankrupcy and will loose all they money.