GolfStoreEurope

I am still waiting for me refund of 283 GBP!
Betrayers of golfstoreeurope!

I used to order a lot of stuff in this shop and I always was very happy with the way they communicated with me.

Now, after ordering 2 new clubs, they used my trust in them to postpone and postpone until I could not take back my money via papyal anymore!

They confirmed the cancellation of my order but now they are not responding to anything.

I will take them to court!

Very disappointing!

Correct goods arrived reasonably quickly but with unremovable security tag on! Cannot get through by phone and they don't answer emails. Going to reverse the Credit Card payment today if no response. Never again!

I ordered a pair of Nike spikeless golf shoes, which was delivered after a while. Tock too long, but they arrived. I am a size EUR 42 and knowing Nike shoes van be tight, I ordered a 42,5. But the shoes I received were far too small, probably a size 41, even if it said 42,5 on the box.
I then found out that they do not cover returns postage and I would have to pay almost as much as I paid for the shoe to return it. I called them and when I finally got hold of them, the customer service clerk was extremely arrogant and just said that I had received what I had ordered, so it was my problem.
I have had problems with Golf Store Europe Before, but had forgotten it when I found these shoes I have been looking for. But now they will be forever expelled from my list of e-Commerce options. Appauling!

Just like many, many other customers, I ordered because of the great prices en professional looking website. But from the moment you have payed, you get nothing! No product, no information, no reply to e-mails and no answered phone! I had to claim my money back through the Paypal actioncentre. If I hadn't used Paypal, my money was gone!

In short... Never, ever order here! Golfstoreeurope.com, may have been a real and reliable golfstore, but isn't anymore! There just thiefs!

Perfect.
I ordered a new Callaway aquadry golf bag.
The price was half the competitors. Item was sent in less than 2 days and delivered in France in less than a week: perfect timing for Christmas.

I recommend!

My last e-mail to GolfStoreEurope

1.9 Weeks after I placed my order and payed for it, I got my money back from ICS/VISA!
2. I started the chargeback proceeding because you didn't answer 5 e-mails I sent to you and you didn't pick up the phone. Shame on you!
3. On Juni 10 you asked me to review the purchases you didn't deliver and still haven't delivered after 9 weeks. Instead of that I will review your performance as a unreliable webshop on the review websites for webshops.

It can happen that something goes wrong with a delivery, but it's unacceptable that you don't communicate any more with your customers after they have payed!

Holy crap this is a crappy shop. I placed an order, all items were in stock. Recieved an email 1 week later saying it was out of stock and I had to wait two weeks. So I told them to cancel my order. Took med two (2) months to get my refund back.
With my first order I placed it for two clubs. One was out of stock, I told them to cancel the order yet it took three days to get a reply and I was told that the item was already shipped. This was june 3rd. Now it is august 19th and they just now refunded 1 of the clubs, not the other one.

Lousy service, delivery time is not kept, no communication, still waiting for my clubs since weeks even though the payment has been collected immediately, avoid this shop if you want to avoid trouble

Although Items were on stock none are being shipped so far.

It is said they have a Customer Service; but why do they not reply or answer their telephone?

In the future: going again to my PGA-shop

Look at their excellent autumn record in trustpilot!
Stable worthless!
And my experience just match
Hopefully they soon forced to close their fraud business down

I ordered a pair of Oakley sunglasses for a very good price and had it delivered to Germany within 5 days. Great! I will definitely shop at this store again.
Frank

Ordered 2 pairs of shoes well over a week now, despatch was 3 - 5 days, all I get are automated emails replying, I am beginning to wonder if I will receive them. Still waiting for them. Stay away

Fantastic Service! The products were above standard, Dad loved opening up his gifts on Christmas day!

Quick delivery, and updates on tracking!
Would definitely recommend and use again!

I quite like golfstoreeurope.com. The website is easy to use, the photos of the golf equipment are good and they have answered my e-mails in a reasonable time.

Paid for a club 2 months ago. At the start they said it will be coming soon still no sign. They won't answer my e-mails any more. The place should be shut down!

I chose Golf Store Europe as they have a same day despatch guarantee on items in stock. As I wanted my new golf clubs for my summer holiday, delivery time was key to me. I carefully checked that all items ordered were in stock so that there would be no delays, and placed my order on 24 June! I could expect my new clubs by the end of June by the latest!

However, it turns out that the "in stock" status on their web site is not to be trusted. None of my items turned out to be in stock! So after chasing them several times, I was told that there would be a 5-6 days delay. Without boring you with all the details, yesterday (42 days later) my order had still not shipped despite numerous emails and phone calls.

What I have found most frustrated and unforgiving is that through this whole period since June the items that I ordered has shown as in stock on their web site, even though I have raised this with them on many occasions. This just goes to show that they deliberately want to mislead their customers to believe items are in stock when they are not!

In the end I had to put a dispute in through PayPal, and at least I have now had my money back!

I will never go near them again!

I love this company! Their selection of golf equipment is excellent, their prices are good and I always get my stuff on time. Highly recommend to my fellow "golf heads". :)

Non-existent customer service, product ordered did not fit, wrote twice to exchange, never received response. Would not order again, passed on to friends and family.

This is the best website with golf equipment. I bought Oakley Enduro Golf Shoes there, got them in a few days, without any problems. Top quality and cheap prices, awesome site!

Are you kidding me!?
I ordered footjoy shoes in xwide. On THE website they show they have This in different sizes. But à few days after my order I got a message that they don't have the shoe in my size. I was asked if I want to cancel my order?! Don't they want to sell?
When I told them I would accept a different model. They told me that they don't have my size in any model. When I said I will accept a different size... it turns put they don't have any shoe in wide in any size!

Well I bought these item with extra 10%sale. So are they trying not to deliver? Or are they just faking about the availablilty.

This store seems truly second-rate and seems totally untrustworthy. Better try eBay.

Ps even the emails are rude from there customer service.

Their prices are good but you do not get the goods, really bad experience, 72 hours for an e-mail, do not answer phone, cannot trust their stock. Take the order then mess about for weeks a disgrace

golfstoreeurope.com is where I look first when I want a new Golf Club. I like this site because they accept PayPal and I can find their contact details easily incase there is a problem with my order.

This is an excellent compagny.
I bought gloves and a Scotty Cameron putter on this site. The prices were very interesting and fast delivery.
So no problem.