Walmart Grocery Delivery
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Walmart Grocery Delivery

How would you rate Walmart Grocery Delivery?
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Ohio
1 review
0 helpful votes
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Driver hit my mailbox
January 9, 2025

Walmart driver placed order on my porch. Good, but while backing out my driveway, hit my mailbox. Not good. Didn't even get out of the car to check damage, and didn't tell me. Saw it happen from my front window. Called the store. They said they can't do anything because the drivers are contractors, not employees. NOT helpful

Date of experience: January 9, 2025
Missouri
1 review
0 helpful votes
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Not worth it
January 6, 2025

Everything I ordered said "delivery not available ".
I canceled my membership.
Whats the point if I can't get things delivered?
Why only certain things are eligible?
I'm retired with no vehicle. I need Everything delivered, so I'll just stick with Amazon and wait a few days longer for delivery

Date of experience: January 6, 2025
Georgia
1 review
0 helpful votes
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I stopped using Walmart delivery months ago tried it today and it was no different nothing has changed I was missing 75% of my items I was refunded but have to wait 5-10 days for refund it's ridiculous Kroger always on point do Walmart delivery

Date of experience: March 30, 2025
Maine
1 review
0 helpful votes
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I hate it.
February 14, 2025

It absolutely is thé worst. I'm glad there is a grocery delivery in the remote area I live in, but this is ridiculous. They are always cancelling orders, rescheduling, changing the time on you, complaining about tips. THIS IS RIDICULOUS!

Date of experience: February 14, 2025
Montana
1 review
1 helpful vote
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I really need for Walmart delivery to be better. I am housebound much of the time and must rely on online grocery delivery for my needs. I am tired of having items that I ordered being missing from actual delivery, and without any notice or explanation from Walmart. I renew and pay for Walmart Plus annually, primarily for grocery shopping benefits and customer service, both of which are lacking.

Date of experience: November 27, 2024
North Carolina
1 review
1 helpful vote
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Grocery delivery
December 12, 2024

Walmart on Hanes mill Rd in ws NC has the sorriest employees or they hire thieves as delivery people everytime and I mean everytime I order something either they have missing items or what they do deliver is damaged complaints to the store are ignored

Date of experience: December 12, 2024
New York
1 review
1 helpful vote
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Left in a snow bank
December 8, 2024

Got a delivery today,groceries, my order was left in a snow bank no where near me, I'm a one legged man in a wheelchair.gotta love the delivered picture of my stuff all tore up covered in snow.

Date of experience: December 8, 2024
Pennsylvania
1 review
1 helpful vote
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More Than Horrible
November 13, 2024

My disabled client has had her delivery order messed up 4 times in the past 2 weeks. ( some of the drivers are wonderful but it is no longer the standard) twice they took the food away because she didn't understand about the code you give. Once they threw it in the foyer and it rotted. They never told her it was there. The directions are VERY VERY clear to not do this. This last time, today, they called me 20 minutes AFTER cancelling the order to tell me the driver was afraid of a possum in the back yard. BUT this was after they cancelled and they told me they'd call back when they knocked on her door. Never did. A $10 or $20 credit does not help when it is so frustrating and they refuse to refund all the food that spoiled. I am getting her a new service TODAY!

Date of experience: November 13, 2024
Colorado
1 review
4 helpful votes
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Having my groceries delivered is awesome I'm a cancer patient and it's hard to get to the store. I sign for my order that way I know it's delivered. I live in a secure building and give specific instructions including calling when they arrive but 98% of the time the driver doesn't speak English and I don't speak Spanish. I feel if a person moves to another country that you should learn to speak the language. Again I do like that Walmart gives the option to get items delivered

Date of experience: November 2, 2024
Texas
2 reviews
0 helpful votes
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Poor delivery
November 22, 2024

My order was supposed to come in on Thursday but didn't. You'd think the late deliveries would be 1st on the delivery list but no again.

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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Spark delivers for Walmart and just hires people online a couple of them were good drivers most of them horrible I told Walmart about it they said they would write it up and contact Spark. Spark has no customer service number they don't care.

Date of experience: October 21, 2024
Canada
1 review
0 helpful votes
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You call the customer service about the missing items all they tell you is ask for a refund, like its normal and they don't care about there incompetent employees

Date of experience: November 3, 2024
New York
2 reviews
1 helpful vote
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I got banned from Walmart for reporting bad grocery deliveries of the groceries being dumped in the street or parking lot because the driver did not want to carry them in! So he dumped them and ran! It's now called "Walmart Dump & Run!" When I complained they said " well your groceries got delivered! And no refund will be given for all the groceries that melted out in the parking lot!" After that conversation Walmart put a ban on me and am not able to shop there anymore! WTH? I'm done! Switching now to Target.com because their store is clean and spotless and food is fresh and their deliveries are perfect! I heard many delivery complaints for Walmart! They now have been nicknamed "Walmart Dump & Run Delivery"!

Date of experience: September 9, 2024
New York
1 review
1 helpful vote
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Today was the last time even trying that dump. Last 4 times have all been crap. Every order either substituted with the most expensive thing they can find or completely out of stock. Service sucks. The only thing good about it is the drivers are not actual Walmart employees and they do the best work. They have a bunch of uneducated people that does not give a crap what you order. They either dont look or grab the first thing they see as a substitute. Walmart just plain sucks. The bigger they get the worse they are.

Date of experience: September 8, 2024
Florida
1 review
1 helpful vote
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Don't get Express Delivery
September 30, 2024

I have Covid and decided to place an order for medications and soup. Paid for it and then received a confirmation email. Then an email that Ceasar is shopping, then a substitution, then out for delivery and then all of a sudden it was cancelled. I spent from 8:14 pm to 10:22 pm trying to find out why. Had to go to the store with a fever of 104 to get my items. I received 4 different answers as to why this happened. Till today I have been told, system error, express is done by a 3rd party delivery company and they cancelled it, an ID issue and it was cancelled for my security. Which one is it. I feel scammed and my money still has not been returned.

Date of experience: September 30, 2024
New Jersey
1 review
1 helpful vote
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Useless program
September 2, 2024

Requires $35 minimum orders to benefit - sometimes even for store pickup. Too many items ineligible for free shipping or free pickup. Ridiculous program, should be $5 a month or less. If my Amex card didn't credit me for the cost, I certainly would have canceled and I'm even thinking of canceling so that Amex doesn't keep paying them for it!

Date of experience: September 2, 2024
Tennessee
1 review
2 helpful votes
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Im always either missing items (some times large sections of my order) or I'm waiting hours or sometimes days to get my stuff. It doesn't work at all and needs to be completely revamped. Don't waste your money.

Date of experience: August 1, 2024
Massachusetts
2 reviews
1 helpful vote
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Terrible
July 21, 2024

Using the Walmart app is unbelievably terrible. Their inventory is wrong while you're shopping. The locks up and shuts down. When this happens, you have to start over again, again & again. I should have check with freinds and read reviews first. All responses were like "Oh yeah, they suck bad you should use Uber eats. I could complete my order for 2 and a half hours. OMG!

Date of experience: July 21, 2024
Virginia
1 review
8 helpful votes
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Over a Year of problems with this
December 26, 2022

I had no issues with Walmart+ delivery in Las Vegas then I moved to Virginia and literally every. Single. Order. (Save 2 that actually came on time without major issues) has had major problems. Either damaged items or just outright not showing up. Sometimes even saying it was delivered when it never even left the store! I have spent well over 20 hours in communication with customer service and the local store itself and all they've done is give me a few promo codes for $10 here or there. Absolutely the worst delivery service out there as far as I've experienced.

Date of experience: December 26, 2022
South Carolina
1 review
2 helpful votes
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Great service
January 12, 2022

I'm giving Walmart grocery a five-star review because for the past year I've been using their service and although it hasn't been perfect it has saved me trips to the grocery store with tiny babies and for that I am more than grateful. If there are any issues or missing items I'm always compensated in full so no complaint there either. This service has made my life incredibly easier. Thank you Walmart!

Date of experience: January 12, 2022

Overview

Walmart Grocery Delivery has a rating of 1.2 stars from 654 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart Grocery Delivery most frequently mention customer service, next day and wrong address. Walmart Grocery Delivery ranks 121st among Grocery Delivery sites.

service
415
value
368
shipping
341
returns
306
quality
339
+142