GrooveBook has a rating of 1.6 stars from 315 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GrooveBook most frequently mention customer service, credit card, and shark tank problems. GrooveBook ranks 141st among Photo Printing sites.
For the price it is definitely worth being able to print off so many at once. In a cute book too. Easy to send to family members too. Not perfect quality but great for the price. Made a photo book of family to help my grandpa who is struggling with dementia remember everyone. Easy to reorder and send copies to family who wanted it too.
For 3 months in a row I have had 2020 on the spine of my books. It's 2022. It makes it so hard to keep track of my pictures. This was supposed to be an easy way to print pictures with no effort. I have contacted customer support with no real help. I am looking for a different company now.
I have had this app for several years and although it wasn't perfect it got the job done. But anymore it doesn't load pictures from any album but my camera roll. Very frustrating because i take pictures a lot from snapchat and yes i have it set to save to camera roll but it still doesn't show them. Never had problems with this in the past. I have tried to Google this problem and support from this app is a joke. Will be canceling.
I gave this app 2 stars for price only. Use of the app is indicative of it's price ($4 per month) but it doean't make up for the inadequacy of the app itself. Once loaded you can't unload photos. You can't view what you've added to the book or how it will look. You can't deselect a photo once it's been selected; if there is a way to do this, it's definitely not obvious; then there is no way to ask except via email and that's a no no when you're up against a deadline. You can't do anything about the app getting stuck on stupid when you've accidentally uploaded even 1 photo more than 100; the app only tells you to upload just "1 more" and get a "Free" Groovebook! It's simply ridiculous the way it's setup. The only reason I use it is because it's so cheap, but I'd gladly pay up to even $10 per month for a better app!
Tip for consumers:
Beware! You're getting a nice cheap service which comes in handy when sending to prisons and jails, so know that customer service is not an added value.
Products used:
The actual Groovebook App for iPhone.
I have been a subscriber since 2016. Uploaded each month, received books each month. Since 9/2021 I can not upload, books not sent, emails not replied to? WHAT HAS HAPPENED.?
Products used:
What?
When you email for support, the replies are coded paragraphs making it look like your getting a personal response and just wait until you wrestle with understanding what they say. Total waste of Money
I can't speak to the quality of the product, because I didn't stay long enough to find out. However, the immediate censorship was enough for me. I have a lot of memes saved to my camera roll. While selecting the photos I wanted to add to my Groovebook I noticed there was a warning stamped over the memes about about Fauci, Biden, and others that defied the media's accepted ideas of humor. I didn't attempt to add them to my photo book (wouldn't have anyway), but it's not their place to tell me what jokes to find funny. I will upload my photos to my local 1 hour photo and create my own albums.
I've had Groovebook for probably 1.5 years by now. I have ordered 26 books. I loved them. They had great pricing the quality was good. But they have gone downhill over the last several months. My most recent books I noticed not all pictures were being printed. A chunk would be selected a repeated for the entire 100 pages. Also for the past several months they have removed the "G" in the bottom corner of the pictures you have already printed. So I have kept them going to finish out my vacation photos but now I have absolutely no idea which pictures I still need to print without going through all my books. I will be canceling and will have to figure something else out.
It has been a month and a half and it still has not showed up my sister ordered some and they cam e and were great quality I was really looking foward to these pictures if it is not here today i am giving up
Used to love this. Send one to my parents, one to the other grandparents. Easy to use app, but WOW, the past few books half the pics are blurry and terrible, the other half look okay. Quality of paper has decreased, which is okay, but the quality needs to improve on the photos. Do they check what they are sending out. Disappointing. Will probably cancel if happens again.
The quality has gotten terrible. It's blurry and grainy. I'm getting one more book, and I will cancel if nothing has improved.
I had a baby about a year ago and was thrilled when I found an app that I could easily upload photos too without really going out of my way. At first the quality was pretty good (about comparable to if I printed them myself on a home computer), and served their purpose. However as I continue to receive them the photos are getting darker grainy. Also, for about the past 3-4 months the app rarely works for me! When I try to upload photos it literally takes about 1 hr. Or they just don't upload! I highly recommend that Groovebook step up their game because there are way to many competitors around!
At first I thought was an awesome idea.
Get your pics off your cell.
Print them cheap.
But 100 is too much.
Or they repeat your photos if you don't have them.
I guess the positive is I love my point and shoot again
Could care less about printing junk cellphone pics.
Don't do it
One year and you have a 1200 crappy photos
Save your $37.40 and make a photo book of your highlights from a shutter fly or snap fish sale.
Put some in my youngests baby book... I regret
It took 22 days to get to me. The quality of the pictures were poor (very blurry and weird coloring) and it was printed on a thin, flimsy paper. More than half of my photos had a weird crease down the middle. Hey, but at $2.99 you get exactly what you pay for. I love the idea, but I would pay more for better quality.
Get an email said they charged my card and it was denied. Still have the same card have never changed anything. Edited it in the account change and they still say it is denied. Don't understand. I am not giving them a new card because I don't have one. I don't k ow what else to do. Been with them going on 7 months.
Great idea but keep getting duplicate photos at the end of every book. I was raving about this to everyone but now am Disappointed...
Once this went to Shutterfly the quality of the Groovebook stinks! Looking for an alternative to Groovebook
Very disappointed, have this for several months, giving it up for another app. I have complained once, pictures are terrible, lack color, dark, look nothing like my cell phone pictures! Done with this app.
Received my first book and waiting for second. Very poor quality. I considered Groovebook so I can delete my photos lost in my hard drive limbo and have them on paper. I think I am going to consider walmart now.
I love the idea and I like the product but they have 0 customer service, they keep charging me and I only have 2 books but have billed me double. Nobody answers my emails and there is no phone #
Please print the photos more clear and crisp
ALL of the photos in my last 4 books have been bad quality.
I will try one month more and if the quality is not improved i will cancel my subscription.
I wasted money, you can see the pixels and it wasn't clear, I just went back to
Wall mart. I was really bummed because it looks like a great deal from when I saw it on shark tank.
Received my first Groovebook in Jan. Was disappointed with the quality of the photos. Blurry, poor color. I wrote to Groovebook and they sent me a new book free of charge but the pics we're not any better than the first set. I just received my 2nd Groovebook now and I'm really sad to say the pictures are no better than before. Blurry and poor color. The pictures are not worthy to put in a frame and display. I do like that each photo shows where it was taken and the date. That's about all I like so far. Now I'm stuck for 10 more months of poor quality photos. Great idea, bad product. Shutterfly... get with the program
After over a year I suddenly need a password that I don't know. There is no reset button or re- send. I emailed them and they have no record of my account. I have no number to call to cancel my account. Will be contacting my credit card to report the charges
The idea is wonderful. The cost is affordable, BUT, the prints are poor quality. The colours are way off. Everything that is red in the original picture, is a bad shade of orange in the print! I wanted to love this new service, but I canceled after the first book.
I like the concept but the quality is just not up to the standard. Dark, blurry, grainy prints. I had to reprint all my photos somewhere else. Shipping is a bit slow but it's not a huge issue for me. No billing issue, I was able to cancel easily.
I enjoyed GrooveBook for over the past year, but suddenly in June 2015 it all fell apart. I was billed twice, I received a book that wasn't even the photos I selected and the album selection won't show my my photos on my iPhone. It seems they just randomly filled the last book and now I can't select any photos for the current order. There is no way to cancel or suspend the subscription on the app and they don't respond to emails. Too bad such a great idea had to lose its appeal.
Every month, upload up to 100 photos of your choice to the GrooveBook App straight from your phone. In about 10-14 days, you'll receive a book filled with 4.5x6.5 glossy photos and each edge dated and perforated for easy removal. Just pay the $2.99 shi...
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