GrooveBook

It's a different product than Shutterfly. Don't compare the 2. The quality is exactly what you should expect. They just acquired it so give them some time to iron out bugs. I love mine. No issues with mine

I do not know why others are saying poor quality. Mine was excellent and love this concept for so little money. I sent it to my son on south america as it is cheaper than a heavy photo album. They copied old photos i had and they came out very nice. I will use it again.

I have been getting them since Jan 2012 and I have had no problems please do not listen to the bad reviews decide for yourself it's funny people are complaining and the book is 3 BUCKS for 100 photos and that includes free shipping! If you have a great quality phone your photos will be! Great way to bring your phone pictures to life! I am very pleased and will continue to use this app!

Originally loved them and their quality. After they sold out, the picture quality is terrible. I also continually have a hard time uploading my pics from my iPhone 6. Hate to quit them as I am at least regularly printing pics inexpensively, but it's a hassle uploading for such poor pics!

I am canceling my account effective today. Horrible, horrible customer service. I have sent email after email after email only to receive no response. And some months they tried to charge me twice. I had to email numerous times in order for them to refund my money. In the month of July, they charged me for 2 books that I received. I am sick and angry of no communication. My recommendation is to stay far and clear away from this company! Have your pictures printed at CVS or Walgreens. Save yourself the misery. In addition, the photos are printed on cheap paper very thin and flimsy. The sheets tear and rip when you try to pull them off to share with others. A horrible product with horrible customer service. Simply HORRIBLE!

I asked to have my subscription cancelled several times to no avail.
After showing proof that I had requested the cancellation and questioned the subsequent charges, I was told by Groovebook to contact my card company and submit a claim for fraud. And they would not be able to cancel my account.
They would not help me. What little communication I received was weeks after I emailed, if at all.
These people don't care!

1. The paper is FLIMSY
2. The quality of the photos are HORRIBLE
3. I can NEVER speak to a live person, it's always email! Terrible customer service!
4. I've had the same password for a while (I keep giving them chance after chance to see if anything gets better and it just gets worse) it told me my password is wrong, which I know is BS cause I KNOW my password! When I click "Forgot my password" it will let me put my email in but the keyboard won't go away so I can't click submit.
5. I hate this company. As soon as I get my password crap taken care of, they're done for. It was a nice concept, but not for me. Please don't use Groovebook, it's nothing but problems. That is all.

I have been using Groovebook for over an year now and I love it! I have always been very bad at getting my pictures printed or developed. And now all I have to do is take a few minutes every month and select my pictures. The time is very fast when receiving them and if you want to speed up the process you can. This is seriously so easy and so affordable! In my picture you will see some that are repeat colors. That is because I ordered more than one book that month. Just write the month and year on the outside of the booklet to remember when you took your pictures.

I used for a few months and after some horrible books I let my account lapse and didn't update my credit card information. Then after 9 months of inactivity I get charged by them! I emailed immediately to have them cancel my account and refund me which they did but they still haven't answered my question of how they obtained my information! I emailed again threatening legal action. We shall see if that helps! Sounds like others have had this same issue happen! Legal action must be taken against these frauds!

Only been with them 3 months. The first month was great. Didn't received the last two books. Can't get any answers from groove book. So I guess Walmart will get my business from now on. Don't try groove book. It's not worth even the 2.99 a month

I have had groovebook since February, and I have been very satisfied. I was surprised at how many bad reviews there were, because so far I have had nothing but a good experience. My mother and I both have it, I have both accounts linked into my American Express card. Our cycle ends each month on the 17th, and we usually receive our photo albums within a week and a half. The pictures are always very clear (but I have a really good camera on my smart phone) and they are always exactly how i laid them out when uploading it. I seen this on Shark Tank and fell in love. Now that they are with shutterfly, it's even better, because we get to order the magnet with the photo as well. And that comes usually within 7 days! Definitely give groovebook a try!

Photo quality has dropped tremendously since they were acquired by Snapfish or whatever it's called. Asked to cancel my subscription twice and they've charged me for one or two books since, because they don't care to actually cancel my account. Please don't subscribe to this service... it used to be a lot better.

I've used Groovebook for over a year and wanted to give as gifts. I bought 2 gift cards through the app and the company gave me 2 false gift card numbers. After a month of emailing back and forth, because that's the only form of customer service, They refuse to give a refund. I have reported them to the better business bureau and they will not respond to any claims from them. Horrible way to do business! I cancelled my account!

I cancelled my subscription back in June and sent Groove Book 2 emails asking why they continue to charge my account but they refuse to reply, yet continue to charge me monthly. Now it's up to me to get a new debit card, which then means I have to change my account info on Paypal and any where else I have this card listed. Buyers beware of who you shop with!

Don't ever get Groovebook! It is such a scam and a horrible company. I've been trying to cancel and everytime I email their support team they reply back Groovebook assistance denied. Like that the heck?! They have no phone number to call and I guess I'll just have to cancel my card and get a new one. The pictures are low quality and their app is crap. It's not user friendly and lags.

For the price it is definitely worth being able to print off so many at once. In a cute book too. Easy to send to family members too. Not perfect quality but great for the price. Made a photo book of family to help my grandpa who is struggling with dementia remember everyone. Easy to reorder and send copies to family who wanted it too.

I have cancelled three times in the past year. I have only received one book.
I want my 74.52 refunded back to my account!
Would love a phone number so that I can actually speak to someone.
I email and the SAME thing happens every time.
This place is a scam!

This used to be awesome, but picture quality has gone down so much in past few months that it isn't even worth the low fee. Plus, pictures are not centered, half of some pics are missing and some are so blurry I can't even make the picture out (they don't look like this on my phone)! Great concept and great price, but it has gotten so bad it just isn't worth it.

My credit card was charged 3 times in a month. After several emails without resolution and customer service being rude I canceled. Do you know that they have a F rating with the better business bureau. This company is a home and not worth it.

It all began after the original company was sold. In December 2015 and January 2016 I paid for 3 extra books each month and nevere revived them. I have emailed them and haven't gotten any respond as of today February 2016.
There must be something we could do about being ripped off. A class action lawsuit is in order.

Every month they take my money from my bank account snd I havent received anything for 1 year. My address is correct and the history on their site even shows no shipments! No one at groovebook will respond to me!

Groove book was great at first. But recently, I've noticed that the quality of the pictures decreased and I thought they were supposed to be 4x6? Thats interesting, because they do not fit into any of my 4x6 frames, too short and too fat- had to trim them. Great concept, I honestly am trying free prints an add I heard on pandora radio. No subscription, just pay for shipping and can order whenever you want. I hope this one works!

Saw this on Shark Tank. Good concept so I signed up. Shortly after I'm sure I heard they'd sold the concepts/company to Shutterfly. Get the feeling that if the original owner still had it, the company would be different now. They've ruined a good thing. I canceled because the app doesn't work and the photo quality stinks. Shutterfly said they'd help "scale" the business. From all the reviews here, it appears they are scaling it right out of business. Don't waste your time or money.