• GrooveBook

GrooveBook

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Overview

GrooveBook has a rating of 1.6 stars from 315 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GrooveBook most frequently mention customer service, credit card, and shark tank problems. GrooveBook ranks 151st among Photo Printing sites.

  • Service
    24
  • Value
    22
  • Shipping
    19
  • Returns
    12
  • Quality
    22
10
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How would you rate GrooveBook?
Top Positive Review

“It's good for what it is”

Nancy T.
6/29/17

It's a different product than Shutterfly. Don't compare the 2. The quality is exactly what you should expect. They just acquired it so give them some time to iron out bugs. I love mine. No issues with mine

Top Critical Review

“Groove book Sucks!”

BJ M.
12/11/14

Groove book Sucks! Had original app and worked great! Quality of pictures overall was mediocre to poor. Delivery time Way too long--- customer service? That's a joke because there is no Customer service! Now Shutterfly bought Groovebook and things are Terrible... Can't open the app. The shutterfly group should call Themselves "gutter fly". They have totally ruined this process. Warning: save your money and don't try to do business with them!

Reviews (315)

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Reviews that mention popular keywords

customer service (77) groove book (36) shark tank (25) credit card (35) phone number (15)
Thumbnail of user lisam2085
1 review
2 helpful votes
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July 23rd, 2020

Honestly, i dont know how anyone can complain! It's 4$ for a hundred pictures in a nice booklet, with dates and time stamped with an easy cut out. If you want quality then go to your nearest store, order and pickup! Groovebook is offering the convenience of ordering and printing pics right off your phone and for the average person who is not going to take the time to print at a store. What did they expect for 4$! Pictures are great. Thank you GROOVEBOOK!

Thumbnail of user syvannag
1 review
2 helpful votes
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November 23rd, 2017

I have been using Groovebook for over an year now and I love it! I have always been very bad at getting my pictures printed or developed. And now all I have to do is take a few minutes every month and select my pictures. The time is very fast when receiving them and if you want to speed up the process you can. This is seriously so easy and so affordable! In my picture you will see some that are repeat colors. That is because I ordered more than one book that month. Just write the month and year on the outside of the booklet to remember when you took your pictures.

Tip for consumers:
My only tip is even though they print the date inside the book on each picture. Write the month and year you ordered the pictures.

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Thumbnail of user hollya14
1 review
3 helpful votes
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May 19th, 2016

I have had groovebook since February, and I have been very satisfied. I was surprised at how many bad reviews there were, because so far I have had nothing but a good experience. My mother and I both have it, I have both accounts linked into my American Express card. Our cycle ends each month on the 17th, and we usually receive our photo albums within a week and a half. The pictures are always very clear (but I have a really good camera on my smart phone) and they are always exactly how i laid them out when uploading it. I seen this on Shark Tank and fell in love. Now that they are with shutterfly, it's even better, because we get to order the magnet with the photo as well. And that comes usually within 7 days! Definitely give groovebook a try!

Thumbnail of user juliag311
1 review
0 helpful votes
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September 24th, 2021

For the price it is definitely worth being able to print off so many at once. In a cute book too. Easy to send to family members too. Not perfect quality but great for the price. Made a photo book of family to help my grandpa who is struggling with dementia remember everyone. Easy to reorder and send copies to family who wanted it too.

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Quality
Thumbnail of user dawng25
8 reviews
15 helpful votes
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October 2nd, 2015

I've ordered probably 20-25 books. For me it's a great way to have my phone pics in hand and as I enjoy sharing. I order at end of every month and forget about it. They arrive as nice surprises and I've enjoyed gifting them as well. They do take about 2-3 weeks but I know this in advance. I'm ordering three more this week to share wedding photos with the couple and each of their parents. I just know they will love it. It's not super professional but they'll be able to see (250pics) aspect of the wedding that their photographer didn't catch. I just enjoy sharing them. Again, I love it's simplicity and affordability.
$3 month for 100 pics. What do you expect?

Thumbnail of user jenniferc171
1 review
1 helpful vote
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March 7th, 2016

I have probably 50,000 pictures on my computer and I am constantly taking pictures but I never end up doing anything with my pictures. I saw this on Shark tank and was so excited! I just received my free book today and I absolutely love it! I hav already told people about it. I think this is the best idea. Thank you inventors of Groovebook! Knowing I get to look forward to this every month for such an affordable price really makes me so happy. Perfect to keep my kids pictures together and organized with month and year! Absolutely perfect. I don't know how someone could say anything bad about it! Again thank you!

Thumbnail of user kimr41
1 review
5 helpful votes
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September 29th, 2014

LOVE Groovebook. I've been using for a few months and yesterday I put 600 photos in a photo album, all pictures from Groovebook. It's easy to use and every month a book of 100 pictures comes in the mail. I love the simple process of choosing 100 photos. I've been able to share copies with friends and family and my kids enjoy seeing my pictures come every month. I recommend this to anyone who has a busy life and no time to think about developing pictures. Thank you Groovebook for bringing back the joy of seeing pictures again!

Thumbnail of user kathleenm50
8 reviews
15 helpful votes
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December 7th, 2015

I love groovebook, I'm not sure why the bad reviews, yes sometimes pictures take a while to come but I have 7 now and the one time mine went missing they reprinted it and shipped to me, my pics are lovely, I think best thing ever. If of 10's of thousands there are bound to be hiccups but for this user I am really pleased with my books, I live in Midwest have no stake in company, found groovebook through shark tank and love it. Worth every cent, I talk to them through twitter always respond to me, customer service had been great to me any way, I don't know how pictures could be bad unless your picture is bad, once in a while it's off center but it's because oF my picture not them...

Thumbnail of user suzanneb18
1 review
2 helpful votes
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December 6th, 2014

I laugh at some of the negative responses here! What quality do you expect for $2.99 for 100 photos including shipping? I've received three books and for the most part the pictures have been great. Maybe those folks who are dissatisfied don't have a phone that takes quality pictures. I found that my outside pictures are very good. I have used Shutterfly for 12 years so I have recently printed pictures with Groovebook and Shutterfly to compare. The color is actually brighter with Groovebook! It does take longer to receive the pictures from Groovebook but again, the shipping cost from Shutterfly is so high I don't mind the wait. And my pictures are being printed from my phone! Unlike some reviewers, I've had no heads cut off and portions cut off. I use most of my pictures for scrapping so the wait for the book isn't bothersome since I'm rarely to a point in my scrapping that I need the photos. I do have a question about the longevity of the photos. Are they archival quality?

Thumbnail of user nicolef12
4 reviews
13 helpful votes
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March 21st, 2014

I've been using this app for a few months now, and I am very impressed with what you get for the price. For $2.99 per month they will print and ship 100 photos from your phone in a keepsake book. The photos are nice quality and easily tear out if you want to remove them from the book. You can transfer photos from your computer to your phone and have them printed as well. My complaints are minor. The shipping is a bit slow. The thumbnails are small so it is difficult to determine the photos that you are choosing.
Overall it's easy to use. Just download the free app and it gives instructions on how to get started.

Thumbnail of user sharonb49
2 reviews
0 helpful votes
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February 20th, 2015

Omg! Just got my first set of prints today and I LOVE THEM! The photos are perfect! The photos come in this awesome photo book that has a very nice look to it.My Grovebook was delivered right on time as they said it would be and Monday was even a holiday! Thanks GrooveBook! I will continue to use you and I will also tell more of my family and friends about you. I am absolutely happy with GrooveBook. YOUR AWESOME!

Thumbnail of user ravenj1
1 review
5 helpful votes
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March 16th, 2016

I really like this app. I have used it for more than a year. I have had no problems till recently. I saved an address and it only saved half so i think it is going to the wrong person. I have no issues i would love to be able to help those that cant work it. My email is *******@gmail.com

Thumbnail of user laceya1
1 review
2 helpful votes
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October 27th, 2015

I read the bad reviews and I was skepitcal at first but I really wanted to try Groovebook out. I am so glad I did. My first book is great. For only $2.99 what is everyone expecting? My pictures are crystal clear, and the ones that aren't were because my iphone takes awful pictures sometimes haha. But honestly, my photos didn't fall right out of the book, they were clear, and the cover is cute. I can't wait to get more and give as a gift for the holidays.

Thumbnail of user shannonf28
1 review
2 helpful votes
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June 23rd, 2017

I did not expect Olan Mills quality. I was perfectly pleased with my book. If you just want a way to see the pictures and keep a copy, Groove book is awesome!

Thumbnail of user denisec135
11 reviews
9 helpful votes
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April 1st, 2019

I absolutely love this book and the pictures are perfect and the price is unbelievable and you cannot beat this anywhere else and you can finally get the pictures off of your phone!

Thumbnail of user loneeu
1 review
13 helpful votes
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November 24th, 2016

I am now using PhotoBooks. They are fantastic! Much nicer photos and choice of book sizes. Easy to do and fast delivery...

Thumbnail of user pollyl3
1 review
3 helpful votes
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February 12th, 2016

I've had great service! Remember 2.99, so no your not getting quality paper but for the money you get great pictures

Thumbnail of user juleet
3 reviews
4 helpful votes
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March 20th, 2017

The photos printed are in the quality they are taken! I love this I get 1 a month and I love it. It's cheap and easy and delivered right to me!

Thumbnail of user ellad9
2 reviews
3 helpful votes
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May 31st, 2014

I too have used groove book, great quality, but I do not have 100 pictures a month to send them...

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About the business

Every month, upload up to 100 photos of your choice to the GrooveBook App straight from your phone. In about 10-14 days, you'll receive a book filled with 4.5x6.5 glossy photos and each edge dated and perforated for easy removal. Just pay the $2.99 shi...

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