Overview
Guest Reservations has a rating of 1.6 stars from 1,173 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guest Reservations most frequently mention credit card, customer service and third party. Guest Reservations ranks 446th among Hotels sites.
Instant Feedback
Horrible! Getting charged $30 extra while trying to save money sucks. I didn't realize it until I had already booked.
Easy to reserve a room. Let's you know what's available. Left a day early and found out no return on money not unless you book hotel directly.
Easy to navigate. No problems makings reservation; however, the charge to use guestreservations.com is extreme. Will not be using this site again.
We have stayed here before and liked it so much; we are coming back again! Everything was great and the scenery is amazing.
Dejligt hotel rigtig dejligt og smilende personale. Rent og pænt intet at klage over.
Jeg vil fremhæve Tu som arbejder ved poolen, meget smilende og fantastisk til sit arbejde
It charged me approximately $30 more that the motel did where I stayed. I refuse to ever use it again.
The elevator sounded like it was going to fall when it hit the second floor and had to switch rooms due to no shower curtain other wise ok.
I have always enjoyed using Holiday Inn Express guest reservations. I have never had a problem with the reservation.
I was not made aware of the additional fees and total cost until I received he email confirmation. I thought it was not good business.
The internet screen was easy to follow.
I have reservations about the traveling dates requested due to the corona virus.
We would like a non smoking quiet room please. We would also like a small bed for our 3 year old child.
Easy! Won't use this again! Cost me an extra $25 for my hotel room. Will book through IHG next time!
Quick ad easy! However not impressed with the hidden charges that didn't show up until I checked out.
Very smooth and quick response time. A bit worried about the non-refund policy. But will chance it...
Your online platform is currentbto the standard of 2020.
Please continue with constant quality in performance, security, and innovations.
I made reservation yesterday, something happened and now Had to rebook, thank you for the confirmation.
No vayan, muy aburrido no hay nada que hacer. El dueño prohíbe las bandas que es lo tradicional de Mazatlán. 100% agarrar otro hotel.
It was difficult to get the refund, but it has shown up on my credit card. Thank you.
My reservation is not until Friday, June 26,2020...I will let you know how it goes after my stay.
Voir texte en image, les 100 caractères possibles étant insuffisants pour communiquer valablement un avis
Hi Michel, your satisfaction as a customer is of utmost importance to us, and we are committed to resolving the issue. Please contact our customer support team at customercare@guestreservations.com to help resolve your concern. Thank you.
Guest Reservations is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.
Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.
As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels. Guest Reservations was founded in 2016.
Guest Reservations Reviews:
GuestReservations.com has a high customer satisfaction rate. Guest Reservations is one of the most trusted platforms for online hotel reservations. To read verified Guest Reservations reviews, see below.
Is GuestReservations.com Legit?
Yes, Guest Reservations is a safe and legitimate source of online hotel reservations. Since 2016, Guest Reservations has made hotel reservations more accessible – helping millions of travelers book hotel rooms online. Guest Reservations customers enjoy exclusive deals and member rates, industry-leading customer support, and a wide selection of over 100,000+ hotels. Any issues with ordering can be resolved by their Customer Care team 24/7.
Guest Reservations Customer Support:
Need help with a booking? Guest Reservations leads by example with industry-leading customer service. Guest Reservations' Customer Care team is available 24 hours per day, 7 days per week. Call (855) 470-1527 to help with your order. You can also visit their website at www.guestreservations.com to manage your booking online.
Business Highlights
- Exclusive Hotel Deals
- High Customer Rating: 4.5/5 Stars
- Industry-leading Customer Support
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alberto, your satisfaction as a customer is of utmost importance to us, and we are committed to resolving the issue. Please contact our customer support team at customercare@guestreservations.com to help resolve your concern. Thank you.