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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 26,317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,342
value
1,093
shipping
599
returns
589
quality
1,075
This company does not typically respond to reviews
+294
How would you rate ID.me?
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Delaware
1 review
0 helpful votes
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Questionnaire from ID.me
February 10, 2025

Don't answer any questionnaire ID.me sends you about your experience with them. They don't let you go ahead unless you answer every question they demand you answer, even if they have no provision for your answer.

Date of experience: January 30, 2025
Illinois
1 review
0 helpful votes
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Don't Trust with your information
April 3, 2025

After you sign up and upload your documents and it does you facial recording it gives you an error message and will not allow you to answer the questions, so you don't know where or whom has your documents, personal information and facial recording 🤔 this is not a trust worthy sight.

Date of experience: March 24, 2025
Washington
1 review
0 helpful votes
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Outstanding service
April 15, 2025

Fast and easly done make sure you have your
Documents ready its a fast friendly process.
It take a little time at peak hours but if you the process early morning it doesn't take very long to complete the process.

Date of experience: April 5, 2025
Virginia
2 reviews
1 helpful vote
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Great Service
March 26, 2025

I thought IDme was against me. During my first encounter with IDme my ID could not be scanned after two hours of effort. I was a.pissed consumer. My cell phone was a little dated so I used Chromebook. Now I am able to use IDme.simply at an array of agencies. I am extremely satisfied.

Date of experience: March 16, 2025
KR
1 review
0 helpful votes
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Prepare documents
March 1, 2025

I tried to verify with ID.me in February 2024.
However, I had my social card and passport ready, but I changed my US driver's license to a Korean driver's license. In the process, I ended up keeping my US driver's license at the Korean driver's license examination center.
To find this, I need a flight ticket to go abroad.
However, I had no opportunity to go abroad, so I had to wait a year.
I went to Vietnam in March of this year, bought a flight ticket, presented it at the driver's license examination center, and was able to get my US driver's license and verify it with ID.me.

Date of experience: February 19, 2025
North Carolina
1 review
0 helpful votes
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Confusing
February 6, 2025

I already had a ID me account that worked but had to set up a new one that was more difficult technically do then the one I set up some time ago.Not sure why I had to do it again what happened to my old account?

Date of experience: January 27, 2025
Michigan
1 review
0 helpful votes
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ID. Works fine for me, but not for me wife
February 20, 2025

After you learn how to use ID.Me you need it to access your government site, for taxes, SS etc.
One problem if you share a e- mail with your wife ID. Me wouldn't sign her in that's a problem with with the IRS because they need a Ippin no.for her also. Help us please?

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Document Upload a Breeze
April 6, 2025

Document Upload a Breeze Uploading Identification card was straightforward: all you have to have is the right angle and a well lit area where it happens & a dark background for your ID card in order to take a clear picture. Great process!

Date of experience: March 13, 2025
New York
1 review
0 helpful votes
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Very simple to use
January 20, 2025

My first time using this site and each step was extremely simple. I was worried about it accepting the photos of my driver's licence, but it took a very clear photo and accepted it within seconds, unlike other ID verifiers I've used in the past where they just kept rejecting the photo over and over.

Date of experience: January 10, 2025
Michigan
1 review
0 helpful votes
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Great
March 6, 2025

Quick and easy I thought it was going to take a long time but it literally only took about 10 minutes and I had already spoke to somebody and showed them my certain requirements and got all the way done with it so I was very pleased because of the quick and easy task at hand

Date of experience: February 24, 2025